• Report: #25936

Complaint Review: Travelbridge, Jeremy Detweiler

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  • Submitted: Thu, August 01, 2002
  • Updated: Sat, August 10, 2002

  • Reported By:Austin TX
Travelbridge, Jeremy Detweiler
8630 E Via De Ventura Scottsdale, Arizona U.S.A.

Travelbridge, Jeremy Detweiler Travelbridge robbed my money on Oct. 6, 2001 and refuses to return it back to me now dirty ripoff liars Scottsdale Arizona

*UPDATE EX-employee responds: More Than One Owner

*UPDATE EX-employee responds: Sorry to Jeremy, but not to Donald

*UPDATE EX-employee responds: Sorry to Jeremy, but not to Donald

*UPDATE EX-employee responds: Sorry to Jeremy, but not to Donald

*UPDATE EX-employee responds: Sorry to Jeremy, but not to Donald

*UPDATE EX-employee responds: If you are going to Name Names, get them Correct!

*0:

*UPDATE EX-employee responds: Jeremy Detweiler is a flunkie with the company

*Consumer Comment: Mike.. these people will resurface somewhere else

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Like thousands of victims of Travelbridge, I was cheated by Travelbridge's Austin office on October 6, 2001. I realized that I was cheated immediately when I lugged into Travelbridge's web site. In December 2001, before the settle agreement between The Texas Attorney General and Travelbridge, Travelbridge and I made an agreement that Travelbridge will issue a refund to me. This agreement was signed by Travelbridge's vice president, Peter Vincent at Travelbridge's headquarter in Scottsdale Arizona. Since December 2001, I have been contacting Travelbridge for the refund. However, so far, I have received nothing; worse yet they refuse to refund me money now. In the past seven months the single Travelbridge representative I have been dealing with directly is Jeremy Detweiler. The following is a list of main records of our phone conversations showing Jeremy Detweiler's ugly performance when he was keeping cheating me all the time. On January 25, 2002, after I waited for about one month to receive the refund, I called Jeremy Detweiler and he told me that the refund would be issued in one to two weeks. That never happened. On February 22, 2002, I called Jeremy Detweiler and he told me that our accounting was busy and was not able to process my refund. In the time period of March through early of April of 2002, I called Jeremy Detweiler many times requesting the refund. One time Jeremy Detweiler leaked to me that their accounting was working on the settlement with the Texas Attorney General. I went to the Internet and found the details on the settlement. According to the settlement, I was qualified to be included in the settlement. I did not choose to be included in the settlement because I have had an agreement with Travelbridge regarding the refund before the Texas agreement. At that time Jeremy Detweiler also told me I'd better go with my own agreement. The essential question I was asking in that time period was what date Travelbridge would refund my money. On April 4, 2002, I called Jeremy Detweiler for the date for Travelbridge to refund my money. Jeremy Detweiler told me that he had to talk to Mr. Peter Vincent, the VP of Travelbridge who signed the agreement. I demanded to have Mr. Vincent call me the next day and tell me the specific date. That never happened. On April 15, 2002, I called Jeremy Detweiler for the same demand. Jeremy Detweiler's answer on that date was Mr. Vincent said my refund should be processed by the same time as the final date of the Texas settlement, which was June 30, 2002. Believing Jeremy Detweiler's promise, I quit to call Jeremy Detweiler in May and June, 2002 and waited anxiously to see the refunding to happen by June 30, 2002. During one of our conversations, Jeremy Detweiler ever commented that I was a very patient customer among so many customers involved in the settlement that he was dealing with, However, what happened to me at the end of June? On July 2, 2002, for the first time ever, Jeremy Detweiler returned my phone call and told me the following. He told me that the Travelbridge sales company was dissolved at the end of April and the only way for me to get the refund is to go back to my credit card company and have them dispute the charge. I was shocked by his message at that time. Nevertheless, I did talk to my credit card company twice and request them to help me get the refund. However, my credit card company told me they are not able to dispute the charge simply because the agreement was signed more than six months ago. I was cheated on October 6, 2001 by Travelbridge and I was continuously being cheated by Jeremy Detweiler and Travelbridge in the past six months. Now Jeremy Detweiler has moved his office and changed his position heading the Travelbridge. I don't understand as an immigrant from China that, in USA a country with sound legal system, such a company and business owner, like Jeremy Detweiler, can rob my money and still run normal business. To clean the great name of USA in the world as a country with democracy, human rights and laws, I hope all the victims of Travelbridge including me can be helped in punishing Travelbridge and its representatives like Jeremy Detweiler. Mike Austin, Texas Click here to read other Rip Off Reports on TravelBridge TravelEz

Click here to read other Rip Off Reports on TravelBridge TravelEZ

This report was posted on Ripoff Report on 08/01/2002 09:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Travelbridge-Jeremy-Detweiler/Scottsdale-Arizona-85258/Travelbridge-Jeremy-Detweiler-Travelbridge-robbed-my-money-on-Oct-6-2001-and-refuses-to-25936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

More Than One Owner

AUTHOR: Ann - ()

The company is not owned exclusively by Donald Eastvold. 49% of the ownership is Ken Lacy. He was a former employee CFO, and inherited his portion when Mr. Eastvold Sr. died. Mr. Lacy has a very comfortable life and is very well off. He is legally just as responsible for any monies owed to members, employees and so on as Donald Eastvold. His deep pockets are deeper than Donald Eastvold.
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#2 UPDATE EX-employee responds

Sorry to Jeremy, but not to Donald

AUTHOR: Brenda - ()

I publicly apology to Jeremy Detweiler, I did not mean to assassinate his person. What I was trying to get a cross is, Jeremy Detwiler is just a person with no power for this company. (He is only passing along what is told to him). What people need to do is do no except what they are told, keep pushing, and fighting.

Again do not except what people like Jeremy are telling you, go after DONALD. He is the one behind the closed doors, and driving the Big White Caddie
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#3 UPDATE EX-employee responds

Sorry to Jeremy, but not to Donald

AUTHOR: Brenda - ()

I publicly apology to Jeremy Detweiler, I did not mean to assassinate his person. What I was trying to get a cross is, Jeremy Detwiler is just a person with no power for this company. (He is only passing along what is told to him). What people need to do is do no except what they are told, keep pushing, and fighting.

Again do not except what people like Jeremy are telling you, go after DONALD. He is the one behind the closed doors, and driving the Big White Caddie
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#4 UPDATE EX-employee responds

Sorry to Jeremy, but not to Donald

AUTHOR: Brenda - ()

I publicly apology to Jeremy Detweiler, I did not mean to assassinate his person. What I was trying to get a cross is, Jeremy Detwiler is just a person with no power for this company. (He is only passing along what is told to him). What people need to do is do no except what they are told, keep pushing, and fighting.

Again do not except what people like Jeremy are telling you, go after DONALD. He is the one behind the closed doors, and driving the Big White Caddie
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#5 UPDATE EX-employee responds

Sorry to Jeremy, but not to Donald

AUTHOR: Brenda - ()

I publicly apology to Jeremy Detweiler, I did not mean to assassinate his person. What I was trying to get a cross is, Jeremy Detwiler is just a person with no power for this company. (He is only passing along what is told to him). What people need to do is do no except what they are told, keep pushing, and fighting.

Again do not except what people like Jeremy are telling you, go after DONALD. He is the one behind the closed doors, and driving the Big White Caddie
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#6 UPDATE EX-employee responds

If you are going to Name Names, get them Correct!

AUTHOR: Jennifer - ()

I too am a former employee of Travelbridge Partners, LTD., but unlike the previous employee have a different views as to the character of aforementioned past and present employees.

First the correct name for the owner of the company is DONALD EASTVOLD JR. He inherited the company originally founded in Palm Springs, CA upon the death of his father several years ago. Also the VP previously mentioned, Pete Vincent, no longer works for the company.

It needs to be clarified that the allegations leveled against the character of Jeremy Detwiler by the previous former employee are immature, groundless and are not based on fact, only the opinion of a digruntled former co-worker. He has done nothing to deserve what was written.

There is nothing wrong with an employee working in different areas within a company, we all multi-tasked from time to time even Brenda...I'm sure all former employees have unresolved feelings regarding past positions, but it's not necessary to libel others to make ourselves feel more important...
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#7 0

AUTHOR: - ()

Mike and Brenda:

Thank you very much for your comments and suggestions! I also thank for all of the poeple who care about this and contribute to the Rip-Off Reports on Travelbridge!

Hopefully, we can get organized to file a class action law suit agains Travelbridge as David in Schertz, Texas (7/13/02 Rip-Off Report)and the one on 4/25/02 Rip-Off Report suggested.

Mike
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#8 UPDATE EX-employee responds

Jeremy Detweiler is a flunkie with the company

AUTHOR: Brenda - ()

Jeremy Detweiler is a flunky with the company; he is a no body. All Jeremy is doing is passing along information to you people. Jeremy can not make any decisions on his own; he doesnt have that much gray matter between his ears to do so.

Jeremy started out in the ticket debt, putting together invoices and putting ticket stock in the machine. When the bright minds of this company decided they were going to move the ticket dept. to Palm Springs, Jeremy did the mail.

Then Jeremy got tired of doing the mail and moved over to the telemarketing side in Tempe. You need to go back and start to demand to talk to Don Eastervalt or Peter and only them. Do not talk to people like Jeremy all they are flunkies, they are collecting a paycheck.

Start to show up at their door and go to small claims court, do not let this stop you yet. You just have to fight back harder, they will back down. Dont sue the company sue Don the owner, he is the owner with the deep pockets. He is the one with the big cars and bigger house and the place in Mexico (thats what I have heard)
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#9 Consumer Comment

Mike.. these people will resurface somewhere else

AUTHOR: Mike - ()

Sorry to hear about your experience. Unfortunately I think the window of opportunity for getting money back from these crooks has probably closed. Although the solution was far from perfect the legal system did succeed in effectively shutting down this crooked operation and providing some level of compensation to the victims....although most would agree that it was far too small....in fact only about 3 cents on the dollar for those that got refunds.

The bad news was that the company realized its exposure to lawsuits especially in Texas and took steps to limit its exposure mainly by shutting down most of its operations.

So what can be done? I'm not a lawyer, but I don't think there is much that the legal system in the state of Texas can do at this point and I am unsure of consumer protection laws in the other states that Travelbridge operated in. There may not even be enough left of Travelbridge to sue at this point.

Are the owners and executives of Travelbridge, Inc crooks? Morally speaking I don't think there is much doubt about that or thier intentions to use deception to coerce you to part with your money.

Legally speaking I'm not so sure it would be easy to prosecute and somebody would have to take the lead to do that. I hope that somebody steps forward and explores those legal options because I think that most of these people will resurface somewhere else with a new scheme.
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