- Report: #1069265
Report - Rebuttal - Arbitrate
Complaint Review: Travelers Insurance
Travelers Insurance Traveler's Auto InsuranceTraveler's Group Dropped Policy with NO warning, required to pay for months that wasn't covered Internet
*Consumer Comment: The rest of the story..
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Today I found out that my insurance policy has been canceled two months ago.
Needless to say, I was very frustrated. I relied on the company to give me written warning that my policy is about to be cancled so I can find other ways of insuring myself.
When I called to reinstate my policy, I was told that I had to pay for the two past months and only then I would be covered. I would gladly have paid this amount if this whole time I was covered, but had I been in an accident, not only did they not cover me, they NEVER sent out a NOTICE!! And now, they want me to pay them, as if though they had covered me.
I had checked the website mytravelers.com regularly, and only after calling them today did it finally change to reflect that I had been dropped. Prior to today, it displayed both policies and the words "amount due: $0.00" and under bill: "current".
I have never heard of a company requiring me to pay them as if though they took on the risk when in reality they did not. How absurd.
Insurance companies shoud be required to have a waver form singed before dropping a client. Can't believe for 2 months, I was uninsured, and instead of apoligizing, they want me to pay them as if they had me covered all along.
This report was posted on Ripoff Report on 07/22/2013 11:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Travelers-Insurance/internet/Travelers-Insurance-Travelers-Auto-InsuranceTravelers-Group-Dropped-Policy-with-NO-warn-1069265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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