- Report: #1144530
Report - Rebuttal - Arbitrate
Complaint Review: Travelocity Incentives
Travelocity IncentivesInternet USA
Travelocity Incentives Impossible to reach to change or cancel reservations Internet
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I made a reservation for a hotel which I had to cancel. I called the phone number on my confirmation which was 800-620-2597. At this number I was advised to call another number which was 866-270-2849. I called that number. They advised me I had to cancel the reservtion online - the phone was useless, I would lose the amount of my gift card! I tried the email address I was given, which was travelocityincentives,com and neither Yahoo nor Google could take me to their page. They said the page was not available.
Needless to say I am out the cost of the hotel and still have gift cards that I can't use. Totally screwed out of $150.
This report was posted on Ripoff Report on 05/06/2014 04:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Travelocity-Incentives/internet/Travelocity-Incentives-Impossible-to-reach-to-change-or-cancel-reservations-Internet-1144530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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