- Report: #321507
Report - Rebuttal - Arbitrate
Complaint Review: Travelocity
Travelocitytravelocity.com Dallas, Texas U.S.A.
Travelocity RIP OFF! OVERCHARGED Dallas Texas
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No problem I thought, it was an easy mistake, happened about an hour ago so it will be easily fixed. Well, customer service is in INDIA and these people don't speak English! They insist that if I cancel the rental car I can't use the $75 OFF coupon! The coupon is specific to flight plus hotel! Which is what I booked!
I booked a flight at around 8pm for 8am the next morning. Now instead of packing I am on the phone! It's been about 1 hour and 21 minutes since I've been on hold, talking to one Habib after another! They just don't get it.. I NEVER ORDERED THE RENTAL CAR! They are willing to refund me the rental car minus the $75 coupon! WTF? The coupon has NOTHING TO DO WITH THE RENTAL CAR!
UGH! I should be packing! Not dealing with this crap!
The American booking agent wasn't much help either. I asked to speak to a supervisor and she transfered me to freakin INDIA!
This report was posted on Ripoff Report on 03/26/2008 09:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Travelocity/Dallas-Texas-75002/Travelocity-RIP-OFF-OVERCHARGED-Dallas-Texas-321507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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