• Report: #1031625

Complaint Review: Travelocity

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  • Submitted: Sun, April 22, 2001
  • Updated: Sun, March 03, 2002

  • Reported By:
Travelocity
15100 Trinity Blvd. Dallas, Texas U.S.A.

Travelocity Bad Car Deal

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My wife booked a car through Travelocity for a weekend in Raleigh/Durham at the seemingly ridiculous rate of $16 per day. Shortly before our trip, she called to reconfirm and was told that her reservation did not exist. They rebooked us at a still reasonable $43 per.

After we arrived at RDU, the car company (Dollar) told us that Travelocity had merely reserved the car, not the rate. They wanted $139 per; we bargained down to $119.

Travelocity maintains that they're under no obligation to reserve both cars and rates, and the problem is in fact Dollar's. We've complained to both companies, but Travelocity seems to me to be acting in a misleading fashion.

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This report was posted on Ripoff Report on 04/22/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Travelocity/Dallas-Texas-76155/Travelocity-Bad-Car-Deal-1031625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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