• Report: #1147404

Complaint Review: Travelocity

  • Submitted: Fri, May 16, 2014
  • Updated: Fri, May 16, 2014

  • Reported By: Richard — Lee's Summit Missouri
Internet USA
  • Phone: 8552611567
  • Web:
  • Category: Hotel

Travelocity Hacked websearch Internet

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I was two miles across town and wanted to make sure I reserved a room. I searched the web for Best Western, Nebraska City, NE. I thought I was talking to reservations and was told $79.95 was the best rate. By the time they totaled the estimate it was $113. I told the agent numerous times I did not want to complete the transaction if they were charging $19.95 service fee. After calling back after a dropped call, I was sitting in the hotel parking lot and was badgered into completing the credit card transaction. When I got in the lobby, I saw the rate was $63. I had to call customer service to try and get the correct receipt and was on hold for 1/2 hour before I hung up. I finally called in on the reservation line and got right through. Travelocity is a deceptive fraud and DO NOT USE THEM! Make sure you are talking direct to the hotel.

This report was posted on Ripoff Report on 05/16/2014 07:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Travelocity/internet/Travelocity-Hacked-websearch-Internet-1147404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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