- Report: #342206
Report - Rebuttal - Arbitrate
Complaint Review: Travelocity
Travelocitywww.travelocity.com Internet U.S.A.
Travelocity Sorry you had to pay $90 to get on plane, we only made a partial payment to Spirit Airlines. Internet
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When we returned two days later, I asked a Spirit gate agent for information. She said that Travelocity made a partial payment of 434.40 toward the fare of $524.40. The actual Travelocity stated fare was $651.04 in the email I received when I booked the reservation.
Spirit agent also said that they have problems with Travelocity and another internet travel discounter.
I called Travelocity again and they confirmed that a partial payment was made, but they had no valid explanation as to why. Also they could not explain the difference between there $651.04 fare total and Spirit's $524.40 fare total.
Checking my credit card online transactions shows two debits and one credit that sum up to $651.04.
Travelocity says it may take up to 21 days to resolve the issue. This company is playing games with people's money!
This report was posted on Ripoff Report on 06/19/2008 09:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Travelocity/internet/Travelocity-Sorry-you-had-to-pay-90-to-get-on-plane-we-only-made-a-partial-payment-to-Sp-342206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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