• Report: #752417

Complaint Review: Travelocity

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  • Submitted: Wed, July 13, 2011
  • Updated: Wed, July 13, 2011

  • Reported By: Mark — Fort Lauderdale Florida United States of America
Travelocity
4200 Buckingham Boulevard MD 1400 Fort Worth, TX 7 Internet United States of America

Travelocity travelocity.com TRAVELOCITi Internet

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They failed to properly notify me that the fly by night airline I trusted them of traveling "Pacific Wings" had canceled my flight and I did not find out until the day of travel. this left me totally screwed. 
     The airlines explanation was " They did not get to me yet on their call list" BS. Travelocity did send one email. However, they send so much spam I did not see it. No phone call, text of snail mail. 

     Furthermore, their insurance "Travelguard" would not do anything either and am out the $19.95 I paid for this insurance. One would assume this a flight cancelation would be covered but not so. I guess you really need to read the fine print.

 

This report was posted on Ripoff Report on 07/13/2011 12:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Travelocity/internet/Travelocity-travelocitycom-TRAVELOCITi-Internet-752417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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