- Report: #296073
Report - Rebuttal - Arbitrate
Complaint Review: Travelocity
Travelocitytravelocity.com Nationwide U.S.A.
Travelocity Fraudulent Travelocity ruined my honeymoon, they need to be taken to court! Nationwide
My newly-wed wife and I deceided to book our honey-moon through Travelocity. We bought our air and hotel to Puerto Vallarta, Mexico. Our flight was fine, however upon checking-in at our hotel, we were told that there had been no reservation made or payment received. This was unacceptable since Travelocity had no problem charging my account $1,800.00.
After spending approximately 8 hours on the phone with inaudible, and incompetent third world operators, I was charged international rates on my phone exceeding $500. I was assured the problem was "fixed" by all 8 operators I spoke to confirming my payment and reservation.
In the end, I had to pay for my seven (7) night stay upon checking-out. I am now out an additional $1400.00 for the $200 a night resort. This was in October, it is now January. Travelocity has not accepted responsibility for their erroneous actions. My $1,800.00 inclusive honeymoon ended up costing me $3,700.00.
I am now currently blogging Travelocity with every site possible for ruining my honeymoon. If you have had a similar issue, I strongly urge you to do the same.
ann arbor, Michigan
This report was posted on Ripoff Report on 01/01/2008 10:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Travelocity/nationwide/Travelocity-Fraudulent-Travelocity-ruined-my-honeymoon-they-need-to-be-taken-to-court-Na-296073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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