- Report: #939301
Report - Rebuttal - Arbitrate
Complaint Review: Treasure Trooper
Treasure TrooperInternet United States of America
Treasure Trooper Treasure Trooper - Where cash and scams collide! Internet
*REBUTTAL Owner of company: The rest of the story
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Now, I know that I did not close my account - the first thought that came to my mind was, "I've been hacked!" But, I e-mailed support, hoping to fix the issue:
Hello,I tried to login to my account just recently, but the page says that my account has been closed. I know that I did not delete my account, and that is why I am so confused about this issue.
Please fix this issue and return my account to normal standing as soon as possible.
Alondra, because there are multiple accounts within your household, we need to confirmyour separate identity. Please scan (or photograph) your driver's license or other government-issued ID and email it to us. Thanks.
Well, I'm 14 years old, of course I don't have a drivers license or state ID because there is simply no need for it at the moment. I explain this to support, who then tells me that I have referred members of my household (which, by the way, is impossible, as two members in the same household can have accounts but not be referrals.).
Support was rude, no phone number should've been a red flag.
This report was posted on Ripoff Report on 09/10/2012 06:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Treasure-Trooper/internet/Treasure-Trooper-Treasure-Trooper-Where-cash-and-scams-collide-Internet-939301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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