- Report: #39392
Report - Rebuttal - Arbitrate
Complaint Review: Tree House Marketing
Tree House Marketing740 North 530 East Orem, Utah U.S.A.
Tree House Marketing Unauthorized billing against my credit card fraudulent rip-off business Orem Utah
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A few weeks later, I was charged another $399.95 on my credit card. I sent another email and asked why I was charged this amount since I had not ordered anymore product and didn't receive anymore product. I was told because I didn't return the product in a timely fashion. How much faster could I have returned it than the next day. I get emails back from their customer support but never indicating I will be reimbursed.
Then on December 11th, I got another $29.85 charge against my credit card again. I sent another email but to no avail. I've threatened them with a lawyer but it doesn't seem to phase them. I've sent additional emails trying to reach another customer support person but never get a response back.
I sent an email to the Better Business Bureau in Utah asking for their assistance just today. I plan to go to my bank and cancel my credit card so they can't continue to charge me. If I decide to go to a lawyer, I would ask him to go after them for his expenses also. I also thought of sending them a registered letter but don't know who to address it to.
Apollo Beach, Florida
This report was posted on Ripoff Report on 12/28/2002 01:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tree-House-Marketing/Orem-Utah-84058/Tree-House-Marketing-Unauthorized-billing-against-my-credit-card-fraudulent-rip-off-busine-39392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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