• Report: #43595

Complaint Review: Treehouse Marketing, LLC

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  • Submitted: Fri, January 31, 2003
  • Updated: Tue, April 08, 2003

  • Reported By:BALTIMORE Maryland
Treehouse Marketing, LLC
www.treehousemarketing.com Orem, Utah U.S.A.

Treehouse Marketing, LLC Major Ripoff Scam Orem Utah

*Consumer Comment: Thank you to all who have left warnings!!

*Consumer Comment: I am sorry that you were ripped off! ..They also do business under Turley-Thompson.

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I received a email about the weight loss patch so I filled out the form and left my cell phone number. A girl (not sure what her name was) called me back in about 3days and told me about the program.

I told her I would be interested in the program and how much was it? She told me I would get a 3 month supply and that the cost was over $200.00 and I told her no way that was to much money and that I didn't have that kind of money to spend on something like this.

She then told me about a special offer that they had where I would a 30 day supply for $30.00 and if I was satified with the product then I could pay for it then. Unfortunately I believed her and gave her my credit card information over the phone which I will never do again.

The money was taken out of my account in about 3 to 4 days but I didn't receive the product so I called and spoke with someone in customer service and they said I should be receiving it shortly because the system showed that it had been shipped out.

I finally got the patches and I noticed that I had 3 packs of patches and I read the letter that was inside the packet and I didn't see anything that said I had to send anything back in 30 days nor was there an return address or envelope. I should have known then that something wasn't right with this company but I've only purchased a few things over the internet and never had any problems until NOW!

Anyway, on Jan. 17th (which by the way the 30 day trial period was over on the Jan. 12th) someone called my house around 7:30p.m. but I didn't answer because it came across as unavailable on my caller ID but the person left a message so I listen and it was someone from Treehouse Marketing telling me that I still owed $229.95 on the patches that I got from them and that the amount owed would be deducted from my account in 7 to 10 business days and if I had any questions to please call them and she said the number so fact that I couldn't figure out the last number she said.

Fortuately I had the packet the patches came in and called the number on the back I told the person that I talked with that I did not want the patches and that I would send them back because they were not working and for them not to deduct anything out of my account because the person that I spoke with did not tell me anything about this part. She told me that she would have to listen to the tape because our conversation was recorded and someone would get in touch with me on Monday and let know what happend.

Of course no one called some I called them again on that Tuesday and talked to another lady and told her my story and she said that she would check the recording herself and then she took my job number and said she would call me back which she didn't. Mind you I still had the patches waiting for them to tell me what to do with them then I got a phone call on Jan. 23rd from a lady asking if I sent them back and I told her that I was waiting to her from them since they said they have to investigate the tape and told her that I would putting them in the mail the very next day.

I got the address from her and mailed them on Jan. 24th. Now guess what happened I checked my account today Jan.31st and notice that my account was a little short... you guessed it they took the money out of my account anyway and I know they must have received the patches back by now. So, I just tried to call the company but their not open yet but I will be calling all day today to get my money back.

I hope this help others out their who are being scammed just as I was. For those who are planning on purchased anything from this company DON'T - THEY WILL ONLY RIP YOU OFF!!!!!!

Terri
BALTIMORE, Maryland
U.S.A.

This report was posted on Ripoff Report on 01/31/2003 08:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Treehouse-Marketing-LLC/Orem-Utah-84058/Treehouse-Marketing-LLC-Major-Ripoff-Scam-Orem-Utah-43595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Thank you to all who have left warnings!!

AUTHOR: Alina - (U.S.A.)

I just wanted to send a thank you to all of you who have left warnings about this company. I too got a call explaining the patches and the "trial offer". Fortunately, I said no and checked it out on the web before I lost any money or time. I'm sorry that so many people had bad experiences, but if it helps at all, you saved me the money and frustration. Thanks!
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#2 Consumer Comment

I am sorry that you were ripped off! ..They also do business under Turley-Thompson.

AUTHOR: Amanda - (U.S.A.)

I too share ALMOST the same experience with Treehouse Marketing as you! Although, a little different, they only ripped me off $20. I cancelled my order RIGHT after placing it with someone named Mike. Anyways, they still took out $20 from my account. You can read my ripoff report dated the beginning of January.

The reason you probably didn't get your order right away, is because this company owes UPS over $20,000. I know this because when they sent me the patches anyways, I didn't open the pack and sent it back "return to sender" and called UPS to pick it back up. I explained what happened to UPS and the girl on the phone explained to me that Treehouse's account with them was suspended.

Someone from Treehouse called me and told me that I would only get my money back if I sent/fax them my credit card statement showing Treehouse taking the $20 out. I basically told the girl on the phone that she is out of her damn mind if she thinks that I am sending them my bank statement! I also asked her why they don't have that info on their records. Also, it's a credit card!

These people will pay. They also do business under Turley-Thompson. So be carefull.

I filed a report with the Utah BBB, and I also am in the process of contacting my local news, and their local news. I've done my research. OH and my credit card is investigating them, as I reported that card lost and stolen and that I did not authorize the transaction of $20.

Good luck to you, I hope you get your $ back.

PS, did you get a tracking # when you sent it back to them. Find out who signed for the pkg.
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