- Report: #379739
Report - Rebuttal - Arbitrate
Complaint Review: Trend Micro Incorporated
Trend Micro Incorporated10101 North De Anza Blvd. Cupertino, California U.S.A.
Trend Micro Incorporated Trend Micro - refund policy is a scam Cupertino California
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It's quite absurd for them to hide behind a retail store's policies and totally abandon the customer with unusable software! Nothing about it is stated on their website in their refund policies - they want to trap as many people as they can just to make a buck. Another company's software that I needed to return was decent enough to stand by their own policy to grant me a refund. Such a shame that Trend Micro turned out to be one of the bad guys.
This report was posted on Ripoff Report on 10/09/2008 12:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trend-Micro-Incorporated/Cupertino-California-95014/Trend-Micro-Incorporated-Trend-Micro-refund-policy-is-a-scam-Cupertino-California-379739. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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