- Report: #356913
Report - Rebuttal - Arbitrate
Complaint Review: Trend Micro Online Store, Digital River.com
Trend Micro Online Store, Digital River.email@example.com Internet U.S.A.
Trend Micro Online Store, Digital River.com always redirected, never a refund Internet
*Consumer Comment: If you had used a credit card you could have filed a written chargeback request within 60 days
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I have a folder full of redirects and phone calls made to collect my refund on a program that I was unable to install. I have made inquiries to every dept they said and spoke with more than several "representatives" who promised to direct deposit my refund in my checking account.
Needless to say, almost a year and a half later, I am still out $52.95. They were quick to cash my check but to this day have failed to issue my refund
This report was posted on Ripoff Report on 07/29/2008 09:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trend-Micro-Online-Store-Digital-Rivercom/internet/Trend-Micro-Online-Store-Digital-Rivercom-always-redirected-never-a-refund-Internet-356913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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