- Report: #772047
Report - Rebuttal - Arbitrate
Complaint Review: Trend Micro
Trend MicroInternet United States of America
Trend Micro Virus Protection company that doesn't protect Internet
*Consumer Comment: Something to try.
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A call to Trend Micro yielded some downloaded applications, all of which were disabled by the virus. Having failed to protect my computer using the money I give them every year, Trend offered to let some distant technician link to my computer and search for the culprit, for an additional $88. They also scolded me saying that this particular virus was "user generated" meaning, in their words, I had to have clicked on a link to allow it access. I guess that's to distinguish my virus from the ones that could infect my computer if I don't use it.
This report was posted on Ripoff Report on 09/01/2011 04:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trend-Micro/internet/Trend-Micro-Virus-Protection-company-that-doesnt-protect-Internet-772047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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