- Report: #332780
Report - Rebuttal - Arbitrate
Complaint Review: Trendtimes
TrendtimesUnkown Baldwin Park, California U.S.A.
Trendtimes Took my money and still no product. 9yr old heart broken cause his gift still not here after 2 weeks! Baldwin Park California
They did not even know which state my order was being delivered to, but knew it had been shipped..... now it's out 1 1/2 weeks later. 2 weeks out now the supposed manager of the shipping dept called and told me he would not do anything to help me resolve this issue! (Great customer service for a late gift!) His only solution for me was for him to send it out USPS snail mail. I told him this was unsatisfactory! (Still no sense of morality)
I received an email from customer service in which you can only reach by email giving me the original tracking number. I ran the tracking number and it shows an item leaving CA going to IL and then being returned for multiple label errors (an address that receives from UPS regularly) . At no time did it make it to NC where it was supposed to be going.
The product was returned to CA on the 13th. Then on the 15th they called me to tell me there was a problem. At no time did anyone call me or my sister and tell us there was a problem with the address and they had both phone numbers in which to do so (plus work #'s).
Buyer beware, gamble here at your own risk!
Ft Lauderdale, Florida
This report was posted on Ripoff Report on 05/15/2008 05:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trendtimes/Baldwin-Park-California/Trendtimes-Took-my-money-and-still-no-product-9yr-old-heart-broken-cause-his-gift-still-332780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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