• Report: #419645

Complaint Review: Tri-Slim, My Fitness Mentor, Click Income, Lose Weight Systems

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  • Submitted: Tue, February 03, 2009
  • Updated: Sat, May 08, 2010

  • Reported By:Ocala Florida
Tri-Slim, My Fitness Mentor, Click Income, Lose Weight Systems
356 North 750 West D9 #403 American Fork, Utah U.S.A.

Tri-Slim - My Fitness Mentor - Click Income UNAUTHORIZED CHARGES/FORCED MEMBERSHIP American Fork Utah

*UPDATE Employee: Resolution

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My wife ordered Tri Slim in August, 2008. She was automatically and unknowingly enrolled into My Fitness Mentor. When she cancelled her Tri Slim program, she continued to be charged $29.99 from My Fitness Mentor on our Master Card in Nov 08, Dec 08, and Jan 09.

Tri Slim (aka Click Income aka Lose Weight Systems) can be reached at 877-787-8946. They are located in Sandy, Utah. When I called, they said that their server was down and they would research my issue and call back.

My Fitness Mentor can be reached at 866-972-2445. They are located in American Fork, Utah. When I called, Ezra (employee #1017) said that he will cancel my membership. However, he is unable to refund any prior charges.

I plan to report these disputed charges to my credit card company.

I have not yet decided what additional action I plan to take. Both of these companies are a disgrace to consumer confidence. The Utah State Attorney's Office should put out a Cease and Desist Order.

Willy
Ocala, Florida
U.S.A.

This report was posted on Ripoff Report on 02/03/2009 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tri-Slim-My-Fitness-Mentor-Click-Income-Lose-Weight-Systems/American-Fork-Utah-84003/Tri-Slim-My-Fitness-Mentor-Click-Income-UNAUTHORIZED-CHARGESFORCED-MEMBERSHIP-America-419645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution

AUTHOR: Trislim - (U.S.A.)

Thank you for your feedback.  If your issue with TriSlim has not been resolved, please send me an email at corporate@trislimusa.com and I can help you with your issues.  Please include a short summary your issue and note that you have posted on rip-off report. 

If you have any other questions, please let me know.  Thanks,

TriSlim Corporate Offices
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