• Report: #84516

Complaint Review: TriStar Products

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  • Submitted: Fri, March 19, 2004
  • Updated: Fri, March 19, 2004

  • Reported By:Livonia Michigan
TriStar Products
26 Barnes Ind. Road N. Wallingford, Connecticut U.S.A.

TriStar Products ripoff sent merchandise - part missing - did not issue full refund Wallingford Connecticut

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I purchased a Jack LaLanne Power Juice. I paid $159.84 plus $29.95 for expedited freight for a total of $189.79. I received the juicer 14 days later missing a part. I called they said they would send the part. Not trusting them I put it in dispute with the credit card company I used. Good thing. No part arrived. Several calls, letters etc. later I finally got a return label sticker to ship it back. Two weeks later I received another juicer which I refused to accept. I called and told them I did not want another bad product -- just my money. I then expected my full refund. I rec'd just $159.84. It was not my fault they shipped a defective product. I should not be responsible for the freight.

Jan
Livonia, Michigan
U.S.A.

This report was posted on Ripoff Report on 03/19/2004 08:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/TriStar-Products/Wallingford-Connecticut-06495/TriStar-Products-ripoff-sent-merchandise-part-missing-did-not-issue-full-refund-Wallin-84516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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