• Report: #1050037

Complaint Review: TrialPay

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  • Submitted: Fri, May 10, 2013
  • Updated: Fri, May 10, 2013

  • Reported By: Mel_B — Bronx New York
TrialPay
975 S California Ave # 200 Palo Alto, California USA

TrialPay TrialPay, Trial Pay, Sherri's Berries, Pro Flowers, Proflowers.com Palo Alto California

*UPDATE Employee: TrialPay Support

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In the past I've been a big advocate of using TrialPay to get Antivirus. However, I am now condemning them as a ripoff. I fulfilled my obligation yesterday, to purchase a product from one of their partners. In return I was supposed to receive a year of Norton internet security for free. I just received a message saying that I did not meet their partner's requirements. So I've cancelled my order with their partner and I am advising everyone to avoid using them. In the end it worked out because I renewed my antivirus for only $20, thanks to a special on Norton's website today. Screw you Trialplay!


This report was posted on Ripoff Report on 05/10/2013 07:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/TrialPay/Palo-Alto-California-94304-1104/TrialPay-TrialPay-Trial-Pay-Sherris-Berries-Pro-Flowers-Proflowerscom-Palo-Alto-Ca-1050037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

TrialPay Support

AUTHOR: TrialPay_Support - ()

Hi, 

We're sorry to hear you had a bad experience.

We're required to verify all shari's berries receipts submitted to our team with the advertiser to make sure all requirements of the offer were met. Please contact our support team again and provide the link to this report and we'll be able to further investigate the matter for you. 

I apologize for the inconvenience. We look forward to resolving this matter. 

Regards, 

TrialPay Customer Support 

 

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