- Report: #949016
Complaint Review: Trialpay
| Trialpay 650 Castro St.
Mountain View, California United States of America |
|
Trialpay Alex Rampell, Terry Angelos,Eddie Lim,A.J.Shanley,Clint Smith Trial pay ripoffs, Think your complaints arent addressable. Mountain View California
*Author of original report: Trialpay, WGT,Partners in crime
*Author of original report: Trial pay excuses.
*UPDATE Employee: TrialPay Support Inquiry
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This report was posted on Ripoff Report on 10/01/2012 08:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trialpay/Mountain-View-California-94041/Trialpay-Alex-Rampell-Terry-AngelosEddie-LimAJShanleyClint-Smith-Trial-pay-ripoffs-949016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Trialpay, WGT,Partners in crime
AUTHOR: TH81 - (United States of America)
SUBMITTED: Friday, October 12, 2012
I guess theyre both able to laugh, and still continue to rip off the public.Censor my Blogs, Make Gameplay impossible to play! Believe me its not over! I will contact every sponsor,Every company,and finally the USGA Governing office .I will not rest till I get responses frome every one of them. Trial pay is my number one reason for this campaign.Your laughing now, but i swear you will know my name by heart.
#2 Author of original report
Trial pay excuses.
AUTHOR: TH81 - (United States of America)
SUBMITTED: Tuesday, October 02, 2012
#3 UPDATE Employee
TrialPay Support Inquiry
AUTHOR: TrialPay_Support - (United States of America)
SUBMITTED: Tuesday, October 02, 2012
Let me first apologize for the frustration that you may have encountered regarding the situation. I have looked into the matter, and it looks like we have tried to clarify on several occasions that there is a process that TrialPay representatives must follow when an offer does not track automatically. To clarify the matter again, when an offer fails to track through the system, we would need a copy of a receipt or a confirmation e-mail, which we would then use to verify with our partners. However, it is a process that does take time, as in order to protect our users' accounts with our partners, TrialPay does not have access to our their systems. Because we have no access to our partners systems, and coupled with the volume of inquiries that our advertisers receive each day, it often results in TrialPay having to wait anytime between 3 to 5 business days before we hear back from our partners.
We have reviewed your account and given you your due credit in good faith. However, please note that our representatives were, in fact, following a procedure, and I am very sorry that you were not pleased with the experience that you had. If you have additional comments or concerns, please e-mail us directly at generalsupport@trialpay.com and we will be more than happy to assist you.
Regards,
Amanda
TrialPay Customer Support

