• Report: #183946

Complaint Review: Trilegiant - Cendant - TLG Travel Advantage - Travelers Advantage - TLG Shoppers Advantage

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  • Submitted: Wed, March 29, 2006
  • Updated: Wed, March 29, 2006

  • Reported By:santa rosa California
Trilegiant - Cendant - TLG Travel Advantage - Travelers Advantage - TLG Shoppers Advantage
39 Lindeman Drive Trumbull, Connecticut U.S.A.

Trilegiant - Cendant - TLG Travel Advantage - TLG Shoppers Advantage ripoff Trumbull Connecticut

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This is a company that is not in the comuication business. I recieved a bill in January for my account which I did not pay "assumuming" that that would cancel my membership" In March I noticed a charge by TLG*TRAVEL ADV. I had not authorized the charge, and wasn't even using the card at the time the charge was made. I did not recognize this company so looked it up on Google.

Wow. Complaints up the yazoooo.

Triligiant is a company with a serious coumication problem and a total lack of respect for the customer. I did finally get the representative to remove the charge and cancel my membership, but they even tried to pro-rate it for the 20 days at 15%. Lets see, 20 days is 5% of the years. Humm. Well a supervisor removed that charge as well, but it took a full hour to get through this.

Triligiant. Talk to your customers. Do not treat them like numbers. We are people. Comments like "read, read and reread" are condesending and accomplish nothing other than creating hostility.

Clifton
santa rosa, California
U.S.A.

This report was posted on Ripoff Report on 03/29/2006 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trilegiant-Cendant-TLG-Travel-Advantage-Travelers-Advantage-TLG-Shoppers-Advantage/Trumbull-Connecticut-06611/Trilegiant-Cendant-TLG-Travel-Advantage-TLG-Shoppers-Advantage-ripoff-Trumbull-Conne-183946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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