- Report: #354420
Report - Rebuttal - Arbitrate
Complaint Review: Trilegiant Corporation And Chase Bank USA
Trilegiant Corporation And Chase Bank USAchase.com, trilegiant.com Internet U.S.A.
Trilegiant Corporation And Chase Bank USA Fake TLG*AUTOVNTGE transaction on my Chase VISA card for $149.99 Bostonnationwide Internet
*UPDATE Employee: about Trillegent
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TLG*AUTOVNTGE company for $149.99, from 07/11/2008. No idea what this whole thing was!
Called Chase and it turns out they have this cozy relationship with this Trilegiant business, whereby they apparently provide customers to them. So I somehow got "enrolled" into some AutoVantage road assistance program, w/o my knowledge! I am quite certain that I never gave any credit card number to any company of that sort - I am just not interested in that sort of service, and much more importantly I only use this card a couple of times a year for bigger purchases. I very, very strongly suspect that Chase has revealed my credit card number to them.
Interestingly, the Chase representative had no problem switching my phone call to Trilegiant - as if it were just another department of the same company! The good news is that they canceled my "membership" w/o much fussing.
I also found this link to "Chase Bank, Triligent, Settle Negative Option Fraud Charges": http://www.consumeraffairs.com/news04/2006/12/trilegiant_chase.html - apparently not the first time!
I am lucky that I use this card infrequently, so this charge stood out! Had I used this card for everyday groceries etc, I am 90% sure I would have missed this scam! I think I'll just cancel the card in the end!
Ithaca, New York
This report was posted on Ripoff Report on 07/22/2008 06:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trilegiant-Corporation-And-Chase-Bank-USA/internet/Trilegiant-Corporation-And-Chase-Bank-USA-Fake-TLGAUTOVNTGE-transaction-on-my-Chase-VISA-354420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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