• Report: #592668

Complaint Review: Trilegiant Corporation

  • Submitted: Tue, April 13, 2010
  • Updated: Tue, December 07, 2010

  • Reported By: Dave — Woonsocket Rhode Island United States of America
Trilegiant Corporation
100 Connecticut Ave. Norwalk, Connecticut United States of America

Trilegiant Corporation Trilegiant Corporation Unauthorized ACH checking account withdrawal Norwalk, Connecticut

*Consumer Suggestion: How to Stop the Trilegiant Scam

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On April 9, 2010, a "Preauthorized Debit" appeared on my checking statement in the amount of $18.99. The memo field shows "HTHSVRAPR 8007432584", which of course is "HealthSaver, provided by Trilegiant Corporation" (taken directly from their web site).

This was an ACH (Automatic Clearing House) transaction, and my bank, RBS Citizens Bank, reports that this was neither a debit card nor a check, but solely an electronic transfer. Though the dollar value isn't great, this is scary because there's no "check & balance" system in place for ACH transactions.

For example, the last digit of every credit/debit card is a "check-sum" that is calculated from all of the preceding digits of your real card number. If a credit card number is entered (manually) wrong, there is a 9-out-of-10 chance that it will fail the check-sum test. However, there isn't any check-sum for ACH transactions. [continued below]....

Based on the number of reports regarding Trilegiant, it appears that they are either back in the business of ripping people off, or have dodged every complaint thus far and still up to their same tactics.

In my case, their fraudulent withdrawal drove my account negative, which forced an "Insufficient Funds Fee". I'm fighting it with the bank and have to wait several days for the result. Meanwhile, I can't pay my cable bill because HealthSaver's charge plus the overdraft fee doesn't leave enough in the account.

As stated by someone else, *fight this* with your bank, and don't accept any "Stop Payment" fees or such; the bank is not entitled to charge you for this as this is not a check you've written. You must complain, and then complain some more.

This report was posted on Ripoff Report on 04/13/2010 05:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trilegiant-Corporation/Norwalk-Connecticut-06850-3561/Trilegiant-Corporation-Trilegiant-Corporation-Unauthorized-ACH-checking-account-withdrawa-592668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

How to Stop the Trilegiant Scam

AUTHOR: elizabeth - (United States of America)

You can contact Freed & Weiss for information about class action against Trilegiant.

(They need to hear from you).

Here's some more information, I hope it helps:

Trilegiant Scam: HELP STOP IT!


Trilegiant is behind more consumer abuse. Take action and contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610


Here's more information:


Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz are reporting mysterious monthly reoccurring charges to their credit cards.


Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly!


Most people don't even realize they are being charged every month for a service they never ordered!


Is this happening to you? Have you made a purchase for travel, work, or fun using any of the following sites:



















EB Games.com,


Continental Airlines,

Shutterfly Inc.,

US Airways

Vistaprint USA

Redcats USA

Pizza Hut

Movie Tickets.com

GMAC Mortgage


PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.


Contact Freed & Weiss by emailing: info @ FreedWeiss (dot) com (No Spaces), or calling: (312) 220 - 0000, or toll free (866) 779 - 9610


Help Spread the Word to Your Friends!


What should I look for? Mysterious charges involving the business practice of Trilegiant/Affinion and Verture include the following membership programs:



Great Fun,

Shopping Essentials,

Privacy Guard,

Shoppers Advantage,

Travelers Advantage,

Buyers Advantage,

Privacy Guard (or Credit Alert),




Great Options,

Everyday Values,

Auto Advantage,

Complete Savings,


Just For Me,

Everyday Privileges Gold,



PC SafetyPlus,

and Hot-Line


Banks issuing the credit cards and processing unauthorized charges on your account include: Visa, MasterCard, Discover, American Express, Chase, Bank of America, US Bank.




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