• Report: #115919

Complaint Review: Trilegiant - TLG - Simple Escapes - Tickle Inc

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  • Submitted: Wed, November 03, 2004
  • Updated: Sun, January 16, 2005

  • Reported By:Woodbridge Virginia
Trilegiant - TLG - Simple Escapes - Tickle Inc
100 Connecticut Avenue Norwalk, CT 06850 , Virginia U.S.A.

Trilegiant, TLG, Simple Escapes, Tickle Inc credit card scam charges. Rip-off! Virginia

*UPDATE EX-employee responds: The Inside truth

*Consumer Comment: Call the number above but still nothing resolved

*UPDATE Employee: My Apologies

*Consumer Comment: Tomika the employee - You just keep posting more and more BS

*UPDATE Employee: The Last of the Last words

*Consumer Comment: The Last Word

*Consumer Comment: The Last Word

*Consumer Comment: You've really twist things around to make your response look legitimate

*UPDATE Employee: Guess Who's here Murray?

*Consumer Comment: Still more lies !

*UPDATE Employee: A little clearer 4 U, I apologize to you

*UPDATE Employee: A little clearer 4 U, I apologize to you

*UPDATE Employee: A little clearer 4 U, I apologize to you

*UPDATE Employee: A little clearer 4 U, I apologize to you

*Author of original report: Clarification re: rebuttal ..my common sense tell something else was amiss in this situation.

*UPDATE Employee: Greed Can Mislead

*UPDATE Employee: Greed Can Mislead

*UPDATE Employee: Greed Can Mislead

*UPDATE Employee: Greed Can Mislead

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We have just become aware of charges from strange companies named: Simple Escapes, Tickle Inc., Bargain Network, Cosmetique, TLG CLVClub, Columbia House DVD Club, TLG Complete Home, TLG Autoadvantage, TLG Netmarket. WE did not sign up for these charges. Thankfully, our bank turned off our debit card and is re-issuing a new number. After seeing all of these reports on this site, now I know why these charges happened. What a scam.

We never signed up for any of these services! My husband called the Columbia house company that charged the account. They said we had been shipped all kinds of DVD movies... have yet to see em'! They are supposed to be sending us some type of confirmation for the account setup. WE are not even going to waste our time calling these other charges/companies. Obviously they are just scammers.

Kathy
Woodbridge, Virginia
U.S.A.

This report was posted on Ripoff Report on 11/03/2004 10:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trilegiant-TLG-Simple-Escapes-Tickle-Inc/Virginia/Trilegiant-TLG-Simple-Escapes-Tickle-Inc-credit-card-scam-charges-Rip-off-Virginia-115919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

The Inside truth

AUTHOR: Rick - (U.S.A.)

The real truth about these companies ie trilegiant, And MWI from a former employee of both.

I've worked for both companies first working for trilegiant and then Mwi. First I would like to say that while trilegaint formerly cedant and other former named companies does provide some good services but overall their both rip-offs. I understand that in this country people are trying to do two things 1. Make money 2. Save it. Both of these companies have horrible marketing practices from marketing through infomercials or cashing 5.00 checks. Most immagrants or people who need the money falls face first for the check thing. I heard the same thing day after day about the marketing practices from people who got this stuff from calling to order something from a infomercial a got billed for a whole lot more my advice if you want to buy off the tv go to their website to buy and you wont have that problem. Mwi
has recently changed its name to something else about two months ago and trilegiant changed its name to acs. Mwi or memberworks inc just basically offers the same thing to all its members calls the membership different things such as simple escapes, connections none of which save you any money how can they if you get billed 200 dollars a year for a membership you would have to buy 40 gift certs just to break even.

For those who wonder how you can work for companies like these the reason are simple it
takes money to live in this country and though i've told many customers of this scam while i was on the job but overall i stopped working at both because i do know right from wrong.

Simply put be skeptical all geniuses are.
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#2 Consumer Comment

Call the number above but still nothing resolved

AUTHOR: Murray - (U.S.A.)

Hi Tomika - and everyone else reading this,

I called 800-835-7467 and reached a very pleasant customer service representative who tried in vain to look-up some information for me. It seems that with out being able to give him a membership number he was unable to find any information in his system about me. Of course, how could I possibly give him a membership number if I had never heard of these people prior to seeing their deductions on my checking account. He did a cross reference with my name and address, but still with no luck.

With the additional information I have gained recently it seems that Simple Escapes may actually be connected to a legit operation (at least on the surface), but their methods of obtaining new members is definitely fraudulant and illegal. The person I spoke with on the phone could not give me any information as to how they recruit new members.

A suggestion to Tomika - If you are who you say you are and have any access to management then I would suggest that you bring to the attention of your supervisors what is going on here. Though I doubt it, it is possible that your company is also being scammed by the illegal practices of those who are doing the recruiting of new members for your company. Either way, your company is part of an illegal and fraudulant practice against the public consumers and will continue to get a bad rap from consumers until this practice is stopped. If it is not stopped then I am sure that down the road there will be a lawsuit (or many lawsuits) against your company for continueing these illegal activities.
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#3 UPDATE Employee

My Apologies

AUTHOR: Tomika - (U.S.A.)

I'm sorry Murray posted phone number wrong from answering your BS the correct number is 800-835-7467

Bye Bye.
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#4 Consumer Comment

Tomika the employee - You just keep posting more and more BS

AUTHOR: Murray - (U.S.A.)

Tomika,

In your last post you give an 800 phone number which has been disconnected (I just now tried calling it a couple of times). You keep giving information which either you are unwilling to confirm or is not confirmable by anyone else on this site.

How about a business address, and a REAL phone number so that all of us who believe that you have illegally frauded us can do what you have requested and ask the question, "I'd like to know how I got enrolled in your shopping service." This is exactly what I have been asking of you all along but you keep coming up with other comments like referring to ENRON which is only avoiding the question.

By your own words, "You can't hold us accountable for anything bearing your signature, or anything you agreed too. ANYTHING ELSE IS ILLEGAL." That is the exact point I have been attempting to get you to understand. There is no agreement nor signature on any check which I have submitted to become a member of your shopping service.

If what you want is for someone to attempt to "bring you down" as you say then I surely hope someone who has the time and funds to do just that will do it, but it will not be me. As I said before, I now have closure on this subject with no loss of money.

What makes you think that if a consumer who is trying to avoid your fradulant charges by closing their account and having the bank issue a new one will continue to be pursued by your company. Are you saying that because of the method of your operation of fraudulantly charging customers it will just eventually catch up with them again?

If I tell you here and now that I never applied for membership in your shopping service, what makes you think that I will in the future? Your scam is so obvious and the length you will go to to try to justify it is just a stonewall. Why not give all of us some real information which we may each use to pursue this and ask that question you say we should ask?

And by the way, I just do not see what would be accomplished by your request that I give all my personal information to everyone on this site. This again, is your rambling about nothing other than to distract from the real complaints provided here. THERE IS NO WEBSITE FOR YOUR COMPANY. THERE IS NO ADDRESS FOR YOUR COMPANY. THERE IS NO WORKING TELEPHONE NUMBER FOR YOUR COMPANY. EVEN MY BANK WAS UNABLE TO TRACE YOUR COMPANY. Why are you hiding if you are legitimate? Even if someone were to get a lawyer after you, how would the lawyer contact your company to file any papers?

Another thing that I question is that you seem so sure that your company is in possession of an endorsed check by me, have you personally seen this item or is it that you are trying to be so sure of yourself because you personally are the one behind this scam? THIS ITEM DOES NOT EXIST AND YOU KNOW IT!

I am sure that you will have a very happy 2005 as you are undoubtedly making a lot of money. I feel as though the purpose of this website has served its purpose.
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#5 UPDATE Employee

The Last of the Last words

AUTHOR: Tomika - (U.S.A.)

Murray, we are only going back and forth here so let me bottom line it for you and actually This Kathy too...This is truly a waste of time, I don't work in greivance dept. The fact is you know what you did to become a member. Plain and simple, if you really don't know and you as well Kathy...call 1-800-735-7467 and press option one for membership. Now of course you're going to lie and say it's us, and try to make it look like we're lying with the "I challenge you to post the check thing". No, I have a better challenge for you, provide the people you claim to share your experience with, your last name, the number of your street address and zip code. Have the people you try to help so much call in the number provided and state "I'd like to know how I've got enrolled in your shopping service. Then we'll see who's lying.

P.S. I'm sure your complaintee's all know if they can bring down ENRON, then if we're in the wrong I'm sure they could bring us down. case in point..."They Haven't". (((((hellllooooo)))))Bottom line, and as your complainee partner Katie would say..."Last Word" or at least the last you'll hear from me that is...You can't hold us accountable for anything bearing your signature, or anything you agreed too. Anything else is illegal, if it is illegal, then go for it R.R. will help you. And for the records...If any service was to touch a brown penny of mine illegally, I'm not going to say "well it's easier to cut off my account and open a new one" because my common sense would say whats to say they won't get the next account too if their doing it illegally? I'd come after that company till I see the last brick fall too the ground and if it meant spending a little to do it on an attorney, I'm sure the profits would be rewarding in the end result. Well I'm going to leave you to take the ball from here. It's been a pleasure but I have customers I must attend too.

You and Katie have a blessed New Years as well.
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#6 Consumer Comment

The Last Word

AUTHOR: Kathy - (U.S.A.)

The reality is that if you do a search on the WWW on this company you'll find all kinds of bad reports on their practices. It is not worth the time or money to hire a lawyer to deal with this kind of issue when most banks will simply stop allowing these no name companies to charge your account any longer. A lawyer costs more money than these companies nickle and dime you; however, luckily, most financial institutions recognize fraudulent business practices and will at least stop the company from charging an account. We even had some magazine subscription that we never ordered. When we called the company, they were very nice about stopping it and crediting the amount of money they had charged us. Companies like this use practices like taking advantage of computer users that "clicked on a box" or something to that effect. That's not a signature and at some point I would imagine the government will step in and stop places like this from gaining financially with these sneaky little practices. Signed checks? I doubt that. I'd like to see one with OUR signature on it. If there ARE any they are due to the "clicking on a button" ; and being issued by the bank automatically because "we authorized it's issue during a regular purchase of some kind; and the user is not realizing that they've just bought a years worth of crappy CD's the company claims they received (but never did) I have yet to have EVER received any type of shipment of CD's or body products or makeup. What a joke. Guess someone has to work at these places ey?
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#7 Consumer Comment

The Last Word

AUTHOR: Kathy - (U.S.A.)

The reality is that if you do a search on the WWW on this company you'll find all kinds of bad reports on their practices. It is not worth the time or money to hire a lawyer to deal with this kind of issue when most banks will simply stop allowing these no name companies to charge your account any longer. A lawyer costs more money than these companies nickle and dime you; however, luckily, most financial institutions recognize fraudulent business practices and will at least stop the company from charging an account. We even had some magazine subscription that we never ordered. When we called the company, they were very nice about stopping it and crediting the amount of money they had charged us. Companies like this use practices like taking advantage of computer users that "clicked on a box" or something to that effect. That's not a signature and at some point I would imagine the government will step in and stop places like this from gaining financially with these sneaky little practices. Signed checks? I doubt that. I'd like to see one with OUR signature on it. If there ARE any they are due to the "clicking on a button" ; and being issued by the bank automatically because "we authorized it's issue during a regular purchase of some kind; and the user is not realizing that they've just bought a years worth of crappy CD's the company claims they received (but never did) I have yet to have EVER received any type of shipment of CD's or body products or makeup. What a joke. Guess someone has to work at these places ey?
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#8 Consumer Comment

You've really twist things around to make your response look legitimate

AUTHOR: Murray - (U.S.A.)

This is for Tomika - Trumbull, Connecticut

NO LAWSUITS - I would assume that most people who have been scammed by your operation realize that it is easier to have their bank reverse these fradulant charges or just have their accounts changed (replaced with new ones by the bank). This is always very simple to do and stops the fraud, without having to spend untold amounts of money on an attorney. This also means that the consumer knows the limit of the fraudulent charges against them and it usually makes sense to take your loss and quit, rather than using an attorney, waiting several years for any resolution, and wasting time and effort to accomplish any closure to the situation. In your business, you are taking advantage of this knowledge against the consumer.

30 YEARS - Well, I don't know about that, but what I do know is that the use of the internet for scamming consumers has only been around for a few years. So why does your business having been around for 30 years make it any more legitimate than those companies (or people) who have been scamming consumers just the last 3 years or less. It's obvious that prior to 2000-2001 this type of scam did not exist. Like I stated above when a consumer is fraudulantly charged and unable to recoup their loss, the scammer has then made a nice profit.

SIGNED CHECKS - I have no idea what checks you are referring to. In my case (and there is no doubt or uncertainty whatsoever) I have never seen nor signed anything that might look like a check from Simple Escapes, nor have I had any conversation in person or over the telephone with anyone who has even mentioned the name Simple Escapes. I CHALLANGE YOU TO SEND A PHOTO COPY OF ANY CHECK YOU HAVE IN YOUR POSSESSION WITH MY SIGNATURE ON IT TO ME AND I WILL EAT MY WORDS ! Rather than refer to a non-existing cancelled check (which you say is proof) I really wonder how you got my personal information to bill me in the first place. Like I said in an earlier post, the account I was fraudulantly billed on was a dormant account which was only used once in the past year.

BREAK THE BUSINESS - You say you normally don't respond to the lies and forgots posted here because you say consumer complaints do not move a brick from your building. With the sheer number of people using the internet these days it is obvious that even if a very small percentage of people are fraudulantly charged for something they did not authorize. there can be big bucks to be made by those initiating the fraud. Even though I would like to see people like you be shut down for the lying and cheating they have done to consumers, it is not realistic for me to think that I might be able to do this by making my complaint. The whole purpose here is for us consumers to air our experiences and share them with others in the hope that it might help some people from lossing more money by learning from our experiences. There are many many more consumers out there than there are people who use the internet and read this report, so it would be obvious that the amount of damage to your business would be minimal, but the number of people who have turned the other way because of this website I am sure have appreciated the knowlodge learned here and saved money because of this.

NO DEFINITIVE RESPONSE - You can go on and on about how it's not worth your while to respond to the allegations posted here, but the reality of it is you have responded. And again, as before you have chosen to talk about things (anything) other than the specific allegations against your business made here.

While I surely don't expect you to respond honestly with any information that would help those consumers who have been ripped off, I sure do appreciate what I have learned from browsing this website. This is the first time I have shared my information here about having been scammed, and I have noticed that the type of response you have given here is exactly like those from others who have tried to defend what look like obvious scams. I want to thank you for your response because you have given me another opportunity to possibly help others.

Have a very Happy New Year.
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#9 UPDATE Employee

Guess Who's here Murray?

AUTHOR: Tomika - (U.S.A.)

First let me say that this is not an animated response it is from an employee. But that's neither here nor there, lets get to the business and skip the introductions. Let me tell you what I've noticed since I've been there...out of all of you who flocked to R.R. to file your grievance, I have not seen one lawsuit yet. We've been in business actually over 30 years now and still going strong. What's the point? If you have proof you're being ripped off, and illegally charged, billed, etc. then common sense would say get your lawyers and line up. But here's the problem...You ready? The problem is that we have proof of the signed & cashed checks you claim no knowledge of, wait let me guess(we kidnapped your arms and forced you too sign right?)

coincidentally, you make no sense in saying "This person also goes on and on about the wonderfull benefits of membership, but does not explain how they get the information for all those people (like myself) who have been signed-up for something they had not authorized". Refer back to the previous, if you have not authorized it, you would obviously have proof right? That would truly be illegal, and once again Murray, I didn't see your lawyer at the door when I got in to work today. And finally as to your comment about "funny how we never respond to the original question or complaint". Let me make this perfectly clear for you "spell it out" If you'll notice we normally don't respond period because there is actually no need too respond. By responding to your lies, and I forgots, and I never authorized, etc. We TLG Shoppers gain absolutely nothing, just like your complaints do not move a brick from our building as to break the business(get it?) I answer only because I choose too because if you're so right and we're so wrong, we should be answering to your attorney's. Take care and have a wonderful new years and we have some great deals on Excercise equipment for all of your new years resolution. Good Night! Thank You Ripoffreport,I love hearing from our customers.
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#10 Consumer Comment

Still more lies !

AUTHOR: Murray - (U.S.A.)

I too was recently ripped off by Simple Escapes but fortunately contacted my bank in a timely manner and had the charges removed.

I would like to comment about the previous report from Customer - Trumbull, Connecticut. If this person who wrote this response is in fact an employee then why have they signed the post as Customer? He also states that they sometimes accept accounts for people which have been opened for them by their employer. This sounds like an OUTRIGHT LIE as I have never heard of an employer even knowing an employees credit card number, let alone submitting something for an employee which that person would pay for from their own credit card. This person also goes on and on about the wonderfull benefits of membership, but does not explain how they get the information for all those people (like myself) who have been signed-up for something they had not authorized. It amazes me how someone can say so much about nothing, while never responding to the original complaint.

In my own case, about 3 months ago I agreed over the phone to purchase a one time special offer from Time/Life. I was very specific over the phone that this was a one time purchase only, and that I did not want to sign up for any membership with Time/Life. My account was debited for the one time purchase and about two weeks later I received the ordered package in the mail. The following month I again received a package from Time/Life, which upon opening I discovered was part of an ongoing membership purchase. The item was returned and I called my bank to remove the additional charge. With my next bank statement I noticed the $12.95 charge from Simple Escapes and also had the bank remove that charge. This particular account that I used to make the original purchase from Time/Life has not been used very much for the past year because I have been trying to pay off what used to be a very high balance. The ONLY recent purchase made with this account was for Time/Life, so I therefore can only assume that they are the culprets who have passed on my information to Simple Escapes (needless to say I will NEVER do business again with Time/Life).
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#11 UPDATE Employee

A little clearer 4 U, I apologize to you

AUTHOR: Customer - (U.S.A.)

First on behalf of Trilegiant Corp aka TLG, let me apologize for any inconvience caused too you and your husband. First let me say that the invitation to join our services in the form of a check was merely one method, however there are many more, and another I'd like to bring up is... place of employment. Certain employers open accounts with us for their employees as an added benefit to their companies, where the employee's can take advantage of our services. But let me say that in all actuality, the fact is that I can assure you that TLG shoppers had nothing to do with you becoming a member. Though we do send invitations, we don't call banks and ask for credit card numbers so we can debit accounts, we don't have pickpockets working for us that swipe cc's so we can make money, and from experience, I assure you that 99.9% of members that call to cancel their memberships are refunded. We don't make money from ripping off the public or scamming, again we are a Multi-Million dollar business if not more, that has been in business over 20 years offering our members the absolute very best products, services etc.

Also let me mention that "we" offer members all kinds of great things for joining our services such as 50.00 coupons towards their first purchases, MP3 Players, and more, But I tell you from working where I do...We make or gain no profit out of witholding items we promised to give you. If you were to ask 99% of our members did they recieve what they were told they'd get, they'd say Yes. However, it's a known fact that sometimes things happen to prevent members from getting what they were supposed to get, Why? Our fault? No. i.e, If a member joined our services, and gave us a P.O. Box, and no physical address, or moved and "forgot" to tell us,is that our fault? I believe what happened too you and your husband was unfortunate, however I believe before you trash our or anyone elses company you must first get to the root of the problem, i.e, how did you become a member? And I garantee you will see "we"(TLG Shoppers Advantage) most definately did not grab you by your hand and force anyone to sign on the dotted line.We definately do not randomly choose names from a hat, somehow you managed to get into the system and it wasn't that we just added you. Before I end this, let me say this and I'm not trying to be disrespectful in any way, but with a company pulling in well over a million dollars a year...I am willing to bet my head on a chopping block $1079.88 is hardly enough to break the company, because people love our services, because we are customer focused, and constantly doing everything under the sun to forever please our members at "ANY COST". Will we Satisfy 100% of members? No, but you can believe we'll surely try!

Again, I apologize to you and your husband and wish you both the very best.
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#12 UPDATE Employee

A little clearer 4 U, I apologize to you

AUTHOR: Customer - (U.S.A.)

First on behalf of Trilegiant Corp aka TLG, let me apologize for any inconvience caused too you and your husband. First let me say that the invitation to join our services in the form of a check was merely one method, however there are many more, and another I'd like to bring up is... place of employment. Certain employers open accounts with us for their employees as an added benefit to their companies, where the employee's can take advantage of our services. But let me say that in all actuality, the fact is that I can assure you that TLG shoppers had nothing to do with you becoming a member. Though we do send invitations, we don't call banks and ask for credit card numbers so we can debit accounts, we don't have pickpockets working for us that swipe cc's so we can make money, and from experience, I assure you that 99.9% of members that call to cancel their memberships are refunded. We don't make money from ripping off the public or scamming, again we are a Multi-Million dollar business if not more, that has been in business over 20 years offering our members the absolute very best products, services etc.

Also let me mention that "we" offer members all kinds of great things for joining our services such as 50.00 coupons towards their first purchases, MP3 Players, and more, But I tell you from working where I do...We make or gain no profit out of witholding items we promised to give you. If you were to ask 99% of our members did they recieve what they were told they'd get, they'd say Yes. However, it's a known fact that sometimes things happen to prevent members from getting what they were supposed to get, Why? Our fault? No. i.e, If a member joined our services, and gave us a P.O. Box, and no physical address, or moved and "forgot" to tell us,is that our fault? I believe what happened too you and your husband was unfortunate, however I believe before you trash our or anyone elses company you must first get to the root of the problem, i.e, how did you become a member? And I garantee you will see "we"(TLG Shoppers Advantage) most definately did not grab you by your hand and force anyone to sign on the dotted line.We definately do not randomly choose names from a hat, somehow you managed to get into the system and it wasn't that we just added you. Before I end this, let me say this and I'm not trying to be disrespectful in any way, but with a company pulling in well over a million dollars a year...I am willing to bet my head on a chopping block $1079.88 is hardly enough to break the company, because people love our services, because we are customer focused, and constantly doing everything under the sun to forever please our members at "ANY COST". Will we Satisfy 100% of members? No, but you can believe we'll surely try!

Again, I apologize to you and your husband and wish you both the very best.
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#13 UPDATE Employee

A little clearer 4 U, I apologize to you

AUTHOR: Customer - (U.S.A.)

First on behalf of Trilegiant Corp aka TLG, let me apologize for any inconvience caused too you and your husband. First let me say that the invitation to join our services in the form of a check was merely one method, however there are many more, and another I'd like to bring up is... place of employment. Certain employers open accounts with us for their employees as an added benefit to their companies, where the employee's can take advantage of our services. But let me say that in all actuality, the fact is that I can assure you that TLG shoppers had nothing to do with you becoming a member. Though we do send invitations, we don't call banks and ask for credit card numbers so we can debit accounts, we don't have pickpockets working for us that swipe cc's so we can make money, and from experience, I assure you that 99.9% of members that call to cancel their memberships are refunded. We don't make money from ripping off the public or scamming, again we are a Multi-Million dollar business if not more, that has been in business over 20 years offering our members the absolute very best products, services etc.

Also let me mention that "we" offer members all kinds of great things for joining our services such as 50.00 coupons towards their first purchases, MP3 Players, and more, But I tell you from working where I do...We make or gain no profit out of witholding items we promised to give you. If you were to ask 99% of our members did they recieve what they were told they'd get, they'd say Yes. However, it's a known fact that sometimes things happen to prevent members from getting what they were supposed to get, Why? Our fault? No. i.e, If a member joined our services, and gave us a P.O. Box, and no physical address, or moved and "forgot" to tell us,is that our fault? I believe what happened too you and your husband was unfortunate, however I believe before you trash our or anyone elses company you must first get to the root of the problem, i.e, how did you become a member? And I garantee you will see "we"(TLG Shoppers Advantage) most definately did not grab you by your hand and force anyone to sign on the dotted line.We definately do not randomly choose names from a hat, somehow you managed to get into the system and it wasn't that we just added you. Before I end this, let me say this and I'm not trying to be disrespectful in any way, but with a company pulling in well over a million dollars a year...I am willing to bet my head on a chopping block $1079.88 is hardly enough to break the company, because people love our services, because we are customer focused, and constantly doing everything under the sun to forever please our members at "ANY COST". Will we Satisfy 100% of members? No, but you can believe we'll surely try!

Again, I apologize to you and your husband and wish you both the very best.
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#14 UPDATE Employee

A little clearer 4 U, I apologize to you

AUTHOR: Customer - (U.S.A.)

First on behalf of Trilegiant Corp aka TLG, let me apologize for any inconvience caused too you and your husband. First let me say that the invitation to join our services in the form of a check was merely one method, however there are many more, and another I'd like to bring up is... place of employment. Certain employers open accounts with us for their employees as an added benefit to their companies, where the employee's can take advantage of our services. But let me say that in all actuality, the fact is that I can assure you that TLG shoppers had nothing to do with you becoming a member. Though we do send invitations, we don't call banks and ask for credit card numbers so we can debit accounts, we don't have pickpockets working for us that swipe cc's so we can make money, and from experience, I assure you that 99.9% of members that call to cancel their memberships are refunded. We don't make money from ripping off the public or scamming, again we are a Multi-Million dollar business if not more, that has been in business over 20 years offering our members the absolute very best products, services etc.

Also let me mention that "we" offer members all kinds of great things for joining our services such as 50.00 coupons towards their first purchases, MP3 Players, and more, But I tell you from working where I do...We make or gain no profit out of witholding items we promised to give you. If you were to ask 99% of our members did they recieve what they were told they'd get, they'd say Yes. However, it's a known fact that sometimes things happen to prevent members from getting what they were supposed to get, Why? Our fault? No. i.e, If a member joined our services, and gave us a P.O. Box, and no physical address, or moved and "forgot" to tell us,is that our fault? I believe what happened too you and your husband was unfortunate, however I believe before you trash our or anyone elses company you must first get to the root of the problem, i.e, how did you become a member? And I garantee you will see "we"(TLG Shoppers Advantage) most definately did not grab you by your hand and force anyone to sign on the dotted line.We definately do not randomly choose names from a hat, somehow you managed to get into the system and it wasn't that we just added you. Before I end this, let me say this and I'm not trying to be disrespectful in any way, but with a company pulling in well over a million dollars a year...I am willing to bet my head on a chopping block $1079.88 is hardly enough to break the company, because people love our services, because we are customer focused, and constantly doing everything under the sun to forever please our members at "ANY COST". Will we Satisfy 100% of members? No, but you can believe we'll surely try!

Again, I apologize to you and your husband and wish you both the very best.
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#15 Author of original report

Clarification re: rebuttal ..my common sense tell something else was amiss in this situation.

AUTHOR: Kathy - (U.S.A.)

I understand that in those promo's if you sign a check you are agreeing to certain terms to joining a service etc. However, I KNOW that we never signed any of those offers (we get them all the time and I make sure I rip up the envelopes so that no one can go through our trash etc) and we have NEVER recevied any products from any of these TLG affiliates as they claimed (i.e., makeup kits, dvd's, and other items). So while I agree people really should read before they sign, I have to wonder, where is all this stuff we've paid for? Regardless, we've changed our credit card account number to avoid any future charges. My husband was able to close the DVD account that we never received dvd's on (although the customer service said they had all been shipped to our address.)If these charges are not a scam, then someone would have had to get into our wallets and get our credit card info, as well as send in some offer that we received in the mail, as well as check our mail daily to get the items these companies claim we have received. So my common sense tell something else was amiss in this situation.
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#16 UPDATE Employee

Greed Can Mislead

AUTHOR: Customer - (U.S.A.)

In response, let me first say that TLG aka Trilegiant Corporation, has been in business over 20 years, and still going strong. We own many sites you purchase from i.e, cheapticketsgold.com, everydayvaluesgold.com,privacygaurd.com and many more. We supply our members with offers found nowhere else such as 2 year warranty on 98% of items you purchase with us and an option to extend that warranty to 5 years. A low price garantee that we will pay you double the difference if you find cheaper etc. you can read up on it in our customer central on our Netmarket.com site or Shoppersadvantage. Now here's where we're gonna hurt your feelings now because I have to tell it like it is...

As any legitimate business our main focus is satisfying our members in order to bring in more members. One good word can bring in thousands of members such as one bad word can break a company, however we do offer invitations to join our services. and one way is in the form of a check. Now here's where the title of my response comes into play..."Right by where you endorse the check ($2.50"it specifically tells you, if you endorse this check you will become enrolled in our discount shopping service. What the person that posted the bad report didn't mention...is that we do not use excessive force to enroll anyone meaning it's your choice, my suggestion would be a simple one, Read before you endorse.
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#17 UPDATE Employee

Greed Can Mislead

AUTHOR: Customer - (U.S.A.)

In response, let me first say that TLG aka Trilegiant Corporation, has been in business over 20 years, and still going strong. We own many sites you purchase from i.e, cheapticketsgold.com, everydayvaluesgold.com,privacygaurd.com and many more. We supply our members with offers found nowhere else such as 2 year warranty on 98% of items you purchase with us and an option to extend that warranty to 5 years. A low price garantee that we will pay you double the difference if you find cheaper etc. you can read up on it in our customer central on our Netmarket.com site or Shoppersadvantage. Now here's where we're gonna hurt your feelings now because I have to tell it like it is...

As any legitimate business our main focus is satisfying our members in order to bring in more members. One good word can bring in thousands of members such as one bad word can break a company, however we do offer invitations to join our services. and one way is in the form of a check. Now here's where the title of my response comes into play..."Right by where you endorse the check ($2.50"it specifically tells you, if you endorse this check you will become enrolled in our discount shopping service. What the person that posted the bad report didn't mention...is that we do not use excessive force to enroll anyone meaning it's your choice, my suggestion would be a simple one, Read before you endorse.
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#18 UPDATE Employee

Greed Can Mislead

AUTHOR: Customer - (U.S.A.)

In response, let me first say that TLG aka Trilegiant Corporation, has been in business over 20 years, and still going strong. We own many sites you purchase from i.e, cheapticketsgold.com, everydayvaluesgold.com,privacygaurd.com and many more. We supply our members with offers found nowhere else such as 2 year warranty on 98% of items you purchase with us and an option to extend that warranty to 5 years. A low price garantee that we will pay you double the difference if you find cheaper etc. you can read up on it in our customer central on our Netmarket.com site or Shoppersadvantage. Now here's where we're gonna hurt your feelings now because I have to tell it like it is...

As any legitimate business our main focus is satisfying our members in order to bring in more members. One good word can bring in thousands of members such as one bad word can break a company, however we do offer invitations to join our services. and one way is in the form of a check. Now here's where the title of my response comes into play..."Right by where you endorse the check ($2.50"it specifically tells you, if you endorse this check you will become enrolled in our discount shopping service. What the person that posted the bad report didn't mention...is that we do not use excessive force to enroll anyone meaning it's your choice, my suggestion would be a simple one, Read before you endorse.
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#19 UPDATE Employee

Greed Can Mislead

AUTHOR: Customer - (U.S.A.)

In response, let me first say that TLG aka Trilegiant Corporation, has been in business over 20 years, and still going strong. We own many sites you purchase from i.e, cheapticketsgold.com, everydayvaluesgold.com,privacygaurd.com and many more. We supply our members with offers found nowhere else such as 2 year warranty on 98% of items you purchase with us and an option to extend that warranty to 5 years. A low price garantee that we will pay you double the difference if you find cheaper etc. you can read up on it in our customer central on our Netmarket.com site or Shoppersadvantage. Now here's where we're gonna hurt your feelings now because I have to tell it like it is...

As any legitimate business our main focus is satisfying our members in order to bring in more members. One good word can bring in thousands of members such as one bad word can break a company, however we do offer invitations to join our services. and one way is in the form of a check. Now here's where the title of my response comes into play..."Right by where you endorse the check ($2.50"it specifically tells you, if you endorse this check you will become enrolled in our discount shopping service. What the person that posted the bad report didn't mention...is that we do not use excessive force to enroll anyone meaning it's your choice, my suggestion would be a simple one, Read before you endorse.
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