• Report: #691960

Complaint Review: Trilegiant

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  • Submitted: Mon, February 07, 2011
  • Updated: Mon, February 07, 2011

  • Reported By: MonicaM — North Grosvenordale Connecticut United States of America
Trilegiant
PO Box 41248, Nashville, Tennessee United States of America

Trilegiant Greatfun Calculated Scam Nashville, Tennessee

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When I phoned in to order a totally unrelated item recently after an informercial, I was asked to join GreatFun, a discount entertainment and travel scam put out by Trilegiant. I specifically said NO, but I received a membership kit this week anyway.

I have 30 days to cancel, but I don't know when that dates back to, since I never authorized anything.

To cancel the membership, I called twice at 877-488-9480. After punching in my "membership" number, I was told that Greatfun couldn't talk because "all our customer representatives are taking care of other customers. Please call back later."

I do believe I was given a number that alerts the system and, so, I get nowhere when I call in.
Instead, I wrote to the address in Nashville, Tenn., and noted in cancelling the membership scam that I was aware of Trilegiant's horrible reputation with consumers. I demanded the $1  deducted for my first month's membership from my debit account and stated I did not want to be double-billed or further billed for the $19.99 monthly fees.

And now I am waiting for the cancellation confirmation to be emailed to me.

This report was posted on Ripoff Report on 02/07/2011 12:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trilegiant/Nashville-Tennessee-37204/Trilegiant-Greatfun-Calculated-Scam-Nashville-Tennessee-691960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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