- Report: #1062475
Report - Rebuttal - Arbitrate
Complaint Review: Trip Professionals
Trip Professionals2690weston rd. suite 200 Weston, Florida USA
Trip Professionals AKA trip pros took money for 8 day 7 night criuse that I never received Weston Florida
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I received a fax from my fax machine about several trips that employees can purchase, I 've received these faxes several times, but this one caught my attention, because it was 8 day, 7 night cruise with round trip airfare included.
I called the number on the flyer to inquire about the trip, to see if everything was legit, so I spoke to a lady, asking her if this was time share thing, she said no, I asked her are there any other hidden cost other then the $500.00, she said theres are port fees/taxes, and booking fee, I asked her the amounts, and she told me.
I ask her alot of questions about this 8 day 7night cruise, she answers all my questions, so i give her a $300.00 deposit, and the remaining balance was due a week later, so i give her the remaining balance of $200.00 a week later. I started getting things in the mail about the cruise, and the airline, forms to sign and send back in because everything was time sensitive, I also had to send money in with these forms that the lady didn't mention. [continued below]....
I had to send in 3 dates for airline, and 3 dates for cruise, so I did everything they asked of me, and in a timely matter as they requested, I finally got a date for the cruise, and they told I would have to pay almost $500.00 for the cruise, and I asked them why, because I 've already paid $500.00 for this cruise, and they said they have nothing to do with that, this is a bonus cruse, and that I had signed up witha travel club, and I told them I never signed up with a travel club, so they said call them.
I have been trying to call and email them and got no response, so I'm hoping someone can help.
This report was posted on Ripoff Report on 06/27/2013 06:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trip-Professionals/Weston-Florida-33331/Trip-Professionals-AKA-trip-pros-took-money-for-8-day-7-night-criuse-that-I-never-receive-1062475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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