• Report: #435388

Complaint Review: Triple Alert By Experian

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  • Submitted: Wed, March 18, 2009
  • Updated: Wed, March 18, 2009

  • Reported By:Tallahassee Florida
Triple Alert By Experian
experiandirect.com/triplealert/default.aspx Irvine, California U.S.A.

Triple Alert By Experian Free Credit Monitoring for two years, compliments of affiliate company I did business with. Irvine California

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I received an offer to sign up with Triple Alert September 2008, as a good faith gesture of the Bank of NewYork Mellon (used by my ex-emplorer ACS). Apparently, Mellon had somehow 'misplaced' thousands of their customers personal information. Triple Alert services were offered as a tool for credit monitoring through the next year or two. No money was involved here, but I still feel a service is owed considering the what Mellon allowed to happen - and even as of today, it isn't even a year.

I set up an account and received my last email notification November 2008. I logged on to my account to verify the email address I listed and could not log in. I sent an email with my reference number assigned and still have not heard a response until today. For the past week, I have been calling this number:1-866-369-0417. It doesn't matter what option I follow, the call is immediately disconnected.

Below is the contact information, that is purely useless:
1-866-369-0417.
support@experiandirect.com.
ConsumerInfo.com
Attn: Customer Care
PO Box 19729
Irvine, CA 92623-9729

BEWARE!!

Miss qb
Tallahassee, Florida
U.S.A.

This report was posted on Ripoff Report on 03/18/2009 12:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Triple-Alert-By-Experian/Irvine-California/Triple-Alert-By-Experian-Free-Credit-Monitoring-for-two-years-compliments-of-affiliate-co-435388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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