- Report: #745860
Report - Rebuttal - Arbitrate
Complaint Review: Tristar Products Inc
Tristar Products Inc500 Returns Road Wallingford, Connecticut United States of America
Tristar Products Inc Genie Bra The claims on their commercial are not close to the actual product Wallingford, Connecticut
The ad stated it was a fabric that stretched to fit your breasts, just simply order your shirt size.
I wear a large shirt/blouse so I ordered size large. This could not be farther from the truth. On the commercial women of all cup sizes modeled the bra showing how it fit all cup sizes, wow what a scam.
Delayed shipping (out of stock) outrageous shipping costs (which I was stupid to agree to) They charged $25.98 shipping and I returned the bras in their original packaging 2 day priority for $5.50.
The claim of buy your shirt size was so far wrong it was rediculous. I did not even begin to fit into them. When I called for a RMA to return the wait on the phone was appx. 10 minutes. There was no e-mail customer service so you had no other option but to hang on waiting. When the customer service rep came on she tried everything imaginable to get me to not return for a refund. I kept saying I just want to return for a refund and finally after all the options were refused she gave me a RMA#. In order to return for a refund I ate he $25.98 shipping plus the $5.50 it costs me to ship them back. Buyer beware!
This report was posted on Ripoff Report on 06/27/2011 09:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tristar-Products-Inc/Wallingford-Connecticut-06495/Tristar-Products-Inc-Genie-Bra-The-claims-on-their-commercial-are-not-close-to-the-actual-745860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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