• Report: #65686

Complaint Review: Tristar Products

  • Submitted: Wed, August 13, 2003
  • Updated: Wed, August 13, 2003

  • Reported By:McMurray Pennsylvania
Tristar Products
P.O. Box 3007 Wallingford, Connecticut U.S.A.

Tristar Products ripoff false advertising and over charge Wallingford Connecticut

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We purchased the Jack LaLanne Power Juicer from a TV advertisment. When we called to order the juicer they said if we would pay the total bill all at once instead of making it in three monthly payments of 49.95, we would pay only $9.99 for shipping and handling.

Our bill should have been 149.85 plus the $9.99 or a total of $159.84. When we got our credit card bill the charge was $201.18. When we called Tristar about the extra bill they said that the girl who took our order misinformed us. We could not get a satisfactory answer as to why this happened, only that they were sorry but we had to pay the $201.18. This is totally unacceptable and we are sending the Juicer back.

Unfortunately we will have to pay the shipping to get back plus they told us they keep $29.99 for shipping and handling the Juicer to us. I will never purchase another thing from Tristar or Jack LaLanne. They use false information to get you to buy their products.

Over charged
ElPaso, Texas

This report was posted on Ripoff Report on 08/13/2003 02:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tristar-Products/Wallingford-Connecticut-06494/Tristar-Products-ripoff-false-advertising-and-over-charge-Wallingford-Connecticut-65686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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