• Report: #1042288

Complaint Review: Tristar

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  • Submitted: Wed, April 10, 2013
  • Updated: Wed, April 10, 2013

  • Reported By: Robert Heron — Oro Valley Arizona
Tristar
500 Returns Road Wallingford, Connecticut United States of America

Tristar Flex-able Hose Wrong product delivered at wrong price Wallingford, Connecticut

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Following a TV ad for a 25 foot Flex hose with an additional one 25 foot hose and two nozzels, I ordered the product as advertised... Plus shipping and handling... Upon receiving a confirmation email, I called the company at 1-973-287-5160 to report that the oder was not for a 75 foot hose... I got the message: the number you called is no longer in service. I called DiscoverCard.. Adrian told me to return the product and Discover would adjust the billing. I subsequently received an email from the company confirming the product was shipped.... And no adjustment could be made. Just return the product by way of UPS... Which is what I will do.... Due to the disconnected phone number, the incorrect order fulkfillment I am concerned that I will have the bill remain on my DiscoverCard.... I do not rust this company. I doubt that the address is legit... The phone number is not..... The box was delivered to my address. I did not open it. I will take it to UPS for 'return to sender'.... I will request that UPS document that I returned the bos to UPS un-opened.... I will also contact DiscoverCard again....

FYI: today I purchased a similar product at Walmart for $19.00+... No shipping and handling.....


This report was posted on Ripoff Report on 04/10/2013 04:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tristar/Wallingford-Connecticut-06495/Tristar-Flex-able-Hose-Wrong-product-delivered-at-wrong-price-Wallingford-Connecticut-1042288. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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