- Report: #295854
Report - Rebuttal - Arbitrate
Complaint Review: Trivoice Int'l, Ltd
Trivoice Int'l, Ltdwww.att.com Internet U.S.A.
Trivoice Int'l, Ltd Trivoice charges me $14.95 monthly fee for services that I do not authorize. I have no need for their service. They Add Charges To Your Phone Bill And AT&T Not Willing To Do Anything To Block It. Internet
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I finally call AT&T and they are not much help either. I asked the AT&T rep. about the company Trivoice and AT&T people are just as cluelessabout it. I asked AT&T rep. how can they add charges to my bill with thout my knowledge or authorization. The AT&T rep. gave some sorry excuse about policies and regulations and they are powerless to do anything about it. This practice is known as "slamming" and AT&T should make an effort to address customer bill. Anyway, it will be another complain about AT&T billing services.
Both Trivoice and EBSI are practicing "slamming" your phone bill. AT&T should take responsibilities to protect customer against "slamming"
Ky d. nguyen, p.e.
Newport Beach, California
This report was posted on Ripoff Report on 12/31/2007 10:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trivoice-Intl-Ltd/internet/Trivoice-Intl-Ltd-Trivoice-charges-me-1495-monthly-fee-for-services-that-I-do-not-auth-295854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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