- Report: #831280
Report - Rebuttal - Arbitrate
Complaint Review: Tronix Country
Tronix Country8001 Forbes Place Springfield, Virginia United States of America
Tronix Country Not doing what they say!!! Springfield, Virginia
*UPDATE Employee: Tronix Country
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When I made my 3rd payment, I waited a couple of days and decided to call just to check on my stuff. When I called, of course, I had to wait on hold. I was like the 20th caller. As I am holding, all I hear are ads of poeple on how happy they are and how they got their stuff a couple of days after they made thier 3rd payment.
When I got someone on the phone, he said that they couldn't send my stuff until the final approval from the auditors. What Auditors?!?! I was never told I would need to be approved by anyone or auditors. They said I was approved when I made the 1st phone call. So I say ok, mail me the form. I get it, fill it out, then send it back.
Now I have made my 4th payment and still no product!!! I call and listen to all the stupid recordings of all the people that got thier stuff right after the 3rd payment because of course I am the 30th caller holding for a person! After 45 minutes of holding I finally get someone and he says to me that my sfuff has not been sent because the auditors needs a copy of my Driver's License and my social secruity card. Why didn't they ask for that before? They mailed me a form, why couldn't they say to include all that stuff when I mailed if out last month. I WANT MY STUFF! I MADE MY 3RD PAYMENT LIKE THEY SAID!!!
TRONIX COUNTRY- you guys are liars and losers. Also it would be nice to call there and get someone who spoke English or didn't have such a deep acsent that it takes you 3 times to understand what they are even saying!
So now I am faxing my DL and SS to them. I have a feeling I will never see the stuff I was promised and has already started paying for.
This report was posted on Ripoff Report on 01/30/2012 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tronix-Country/Springfield-Virginia-/Tronix-Country-Not-doing-what-they-say-Springfield-Virginia-831280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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