• Report: #407172

Complaint Review: Tronix Country

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  • Submitted: Fri, January 02, 2009
  • Updated: Fri, October 05, 2012

  • Reported By:odenville Alabama
Tronix Country
8001 Forbes Place,suite 211, Springfield, Virginia United States of America

Tronix Country we wan"t our money back! "ripped off" for $408.00 after finding out the truth. Springfield Virginia

*Consumer Suggestion: Here's an Option!

*Consumer Suggestion: tronix computer

*Consumer Comment: Working for me

*UPDATE Employee: Here for you

*UPDATE Employee: Tronix Country

*Consumer Comment: Yes I Could Have Waited Saving Money but..,

*Consumer Comment: WE WERE RIPPED OFF BY TRONIX AND COUNTRY

*General Comment: credit build?

*General Comment: Really??

*Consumer Suggestion: How to avoid this

*General Comment: Honestly,

*Consumer Comment: Tronix Country takes advantage of the poor

*Consumer Comment: Joe do you work for Xtronix?

*General Comment: You're an idiot if you buy a computer from Tronix.

*Consumer Comment: Tronix Company

*General Comment: Tronix Country is not at fault

*Consumer Comment: Satisfied With Layaway Plan

*Consumer Comment: My experience with this company was GREAT!

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after 2 months of dealing with these people they send a contract for us to sign." only to find the man was lying about computer size" i did research and found out you could buy 3 nice computers at walmart for the price of one. if you ever get it from them! .well i tell you what everybody is not stupid even though we fell for it i ask that anybody that reads this dont fall for this scam i guess they think that because we fell for this it will be our first computer and we wont know any better . wrong i have 3 in my home .and a laptop .this was going to be a gift for my youngest son for christmas.

so once again tronix country thanks for all the lies!!!! WE WANT OUR MONEY BACK!!!$408.00

Mike odenville, Alabama
U.S.A.

This report was posted on Ripoff Report on 01/02/2009 10:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tronix-Country/Springfield-Virginia-22151/Tronix-Country-we-want-our-money-back-ripped-off-for-40800-after-finding-out-the-tru-407172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 18Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Here's an Option!

AUTHOR: Cindie Smart Consumer - (United States of America)

OK! So after reading all the reviews here I'm not going with Tronix. Ed I agree with you Joe sounds like he work for them. I was checking Tronix out because my problem is NO credit which I guess is the same thing as bad credit these days and I needed to fix it. Folks won't grant me credit because I have no established credit so I thought Tronix might be the answer, but I guess not after what I've been reading (ain't the internet great).

I know to establish credit I'm going to pay a higher price for merchandise, thats the name of the game, I used to work in the rent to own furniture business so I expected it, but getting ripped off is another story. So, this is what I'm going to do, I'm going to save the couple hundred it takes to get a prepaid credit card that costs a few extra points of interest but at least I won't have to pay 3x what I should.

Bottom line there is no quick fix to credit problems! Thanks everyone for your input it was truly helpful.



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#2 Consumer Suggestion

tronix computer

AUTHOR: suebiehl - (United States of America)

Doesn't everyone know that you can put a computer on layaway at Walmart & Kmart now?
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#3 Consumer Comment

Working for me

AUTHOR: Jb - (United States of America)

Lots of bad comments out there but it's actually working for us -Ups left a computer at my door then I found out my husband ordered it from tronix last month . The laptop is fine, it's Dell and then we just got some case for the computer too. And I don't really appreciate people saying we're poor or being targets because I know what I'm doing but he needs it for work and it's hard to save up because we got 3 kids ! But so far tronix is not bad mayb there's new management or something.
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#4 UPDATE Employee

Here for you

AUTHOR: TCemp - (United States of America)

Tronix Country provides equal access to credit for all individuals, irrespective of past credit problems. The companys proprietary no-credit-check system gives people a chance to get financing when traditional lenders wont. Our program is simple, all that we ask is you build a short consecutive payment history (without interruption) and we will finance your purchase. Tronix Country tries to give the very best service to all of its several hundred thousand customers. If you believe the service you received from Tronix Country was not satisfactory, please send the company an email to info@tronixcountry.com. Please be sure to include your name, the best phone number you can be reached at and any other contact information that will help us identify your account. A representative will respond and address any concerns you may have. We even invite you to post the outcomes on this website, so other people can see how responsive we are and how we work with our customers. We recognize the trust that our customers give us while establishing a payment history and we appreciate the opportunity they give us to serve them. We look forward to being responsive to all postings made by customers on this website.
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#5 UPDATE Employee

Tronix Country

AUTHOR: TCemp - (United States of America)

Tronix Country provides equal access to credit for all individuals, irrespective of past credit problems. The companys proprietary no-credit-check system gives people a chance to get financing when traditional lenders wont. Our program is simple, all that we ask is you build a short consecutive payment history (without interruption) and we will finance your purchase. Tronix Country tries to give the very best service to all of its several hundred thousand customers. If you believe the service you received from Tronix Country was not satisfactory, please send the company an email to info@tronixcountry.com. Please be sure to include your name, the best phone number you can be reached at and any other contact information that will help us identify your account. A representative will respond and address any concerns you may have. We even invite you to post the outcomes on this website, so other people can see how responsive we are and how we work with our customers. We recognize the trust that our customers give us while establishing a payment history and we appreciate the opportunity they give us to serve them. We look forward to being responsive to all postings made by customers on this website.

 
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#6 Consumer Comment

Yes I Could Have Waited Saving Money but..,

AUTHOR: Rhoz Gordon - (USA)

Yes, I could have waited and saved money then bought a computer, but I wanted to start making money at home and I needed a computer to do it.  I didn't have bad credit but I didn't have any good credit either.  I've had the computer going on 3 years now and it's not a cheap piece of crap, I've worked with computers over 20 years at someone elses company and I appreciated the opportunity that Tronix Country offered.  It was still cheaper than other rent-to-own companies and I didn't have to save for months.  I'm a hard worker too, I believe in ownership too and I now own my computer, 3 in 1 printer, digital camera, mp3 player and  - I was given the opportunity to upgrade the harddrive to 4gs for free.  Still think this is a company for people who understands what they are doing - nothing dumb about that!
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#7 Consumer Comment

WE WERE RIPPED OFF BY TRONIX AND COUNTRY

AUTHOR: jules - (United States of America)

WE BOUGHT A COMPUTER THROUGH THEM AND THEN WE WERE DELLING WITH DELL FIRST THEY NEVER GAVE US OUR FREE GIFTS AND THEN WE KEPT PAYING THEM UNTIL WE FOUND OUT THAT WE CAN BUY THAT SAME COMPUTER FROM DELL FOR 400 DOLLARS THEY CHARGED US 1400 DOLLARS IT IS NOW ON OUR CREDIT AND WE WANT OUR MONEY BACK THE COMPUTERS THEY ARE SELLING FOR 999 OUR GARBAGE THEY TELL YOU EVERYTHING GOOD TILL YOU GET THE COMPUTER IT GARBAGE DONT GO THOUGH THEM



                     WE WANT THIS OFF OUR CREDIT NOW!!!!!!!!!!!!!!!!!!!

                    AND THE 900.00 DOLLARS WE DID PAY BACK !!!!!!!!!!!!!!!!!!!!!
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#8 General Comment

credit build?

AUTHOR: consumer watch dog - (United States of America)

i have checked and they will not help build your credit. they are not even listed with the reference in any of the 3 credit area,s you are thinking of.but its true this place is like getting something from renta center. ,everyones best bet is just to save the money and pay CASH.
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#9 General Comment

Really??

AUTHOR: spazitude80 - (United States of America)

Really?  Thats your complaint?  You can find it cheaper at walmart?  Really dude seriously of course its going to be more expensive do you have any idea that this is a rent to own place?  Your trying to fix your credit so this is going to fix your credit plus your going to get stuff out of the deal.  Get your stuff strait before you badmouth a company.  Any home choice or RTO store is going to charge you 2 or 3 times more than what its worth.  Honestly dude.
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#10 Consumer Suggestion

How to avoid this

AUTHOR: Dr. Cain - (United States of America)

There is a simple solution:  To save money on your purchases instead of worrying about rip-offs, open a separate bank account and collect interest instead of paying it.  Further, my own research has shown that the best deal in banking you can get in from ING DIRECT(.com)  At present, they are paying 1% on savings and you pay no fees and for obvious reasons, no penalties for failing to make a payment on time. 

Even better, if you open the account with a reasonable minimum, (somewhere between $50 and $150) ING will pay you a $25 05 $50 sign-up bonus.  I have been using them since 2003 have ANY complaint.  When you call you get a live person, transfers from your current bank account in either direction are free, and the checking account also has no fees and they will mail a check for you and pay the postage AND there are NO overdraft fees.  Then you dont have to deal with crooks like Tronix Country.
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#11 General Comment

Honestly,

AUTHOR: Will - (United States of America)

    I do not believe they are doing anything illigal, as stated by all above partys the contracts were indeed sent to the homes of the customers. Anytime you recieve any form of contract you should read it all, if possible do some background research on the company. What they are doing is business, it may not be morally corrrect but neither is the way and process these products are manufactured. 



    Regarding the comments stating that Tronix Country targets the poor. That doesnt seem a fair assesment, if they target anyone they target people with bad credit and it makes sense on a business level. I do not agree with their policy's or their agreements, but that is why I never bought anything from them.

I am considered low income at the moment. I saved my money from my job and after 8 months had enough money I bought my Dell xps 15 from dell no payments no later fees. I was raised in a home of hardworkers that saved to own their property. 



    I am sorry if my above statements offended anyone. That was just a list of my opinions and views, I am not a lawyer, customer, employee or anything assosiated with Tronix Country.

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#12 Consumer Comment

Tronix Country takes advantage of the poor

AUTHOR: Stoptherat - (U.S.A.)

It's amazing that companies like this are allowed to operate. They prey on the disadvantages of the low income people who can not afford to buy a tv or computer outright with cash. They will give you low end electronics for high end prices. They will not ship your merchandise until you have made 5 or more payments first. It will be a long time before you ever get your low end merchandise. So the low income or the poor have dreams. I would rather call the consumers..disadvantaged. When people have hopes and dreams to change their life or to obtain things they can not normally afford, you will see shameful companies like this one come out and make the poor even more poor. I would say that there is no difference in this than someone seeing an elderly women suffering a heart attack, and a company comes along to pretend they will help by offering mouth to mouth, but instead they are watching her die as they pick her pockets! What a scam. What a shame. How disgusting!! Don't fall for it. Your are not getting anything worth the money. Also if you can save the kind of money that you have to put in the bank so this company can take it..then you can afford  much more higher end merchandise. PS, nothing in life is free, you will  over pay by more than 3 times for everything they offer you. Think of the money you will pay, and look up ads on ebay or even Walmart and you will soon find out you are being ripped off big time...why? Because this company is taking advantage of you and every other disadvantaged consumer!
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#13 Consumer Comment

Joe do you work for Xtronix?

AUTHOR: Ed hoffman - (U.S.A.)

Joe I think you must work for Xtronix Country. I saw another post similar to this one on another complaint site.

No so clever to use the same words on a different site....
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#14 General Comment

You're an idiot if you buy a computer from Tronix.

AUTHOR: Pblanton - (USA)

I hear their ads on the radio and see them on TV, and I am always offended that they target low-income (read low-intelligence) people with their over-priced, low-grade products. If you will set aside the money you pay Tronix, in a few months you will be able to afford your own PC, and pay cash. Cash is king.

I see that many of the responses to this report are Tronix shills. NONE of the "free" products that you get with the crappy computer are worth having. Do a little research. Shop EBay looking for those "free" products and I think you will arrive t the same conclusion.

If you sign a contract with these predatory companies, then you get what you deserve. Take some responsibility for your life and your finances and quit falling for these gimmicks that only serve to keep you poor.  
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#15 Consumer Comment

Tronix Company

AUTHOR: pckrlady - (United States of America)

I did investigation on computers before I ever saw this commercial.  I can't believe Tronix would sell cheap, low-grade computers for such a high price.  I would not settle for anything less than a 4GB/500 GB Hard drive for the price they are selling theirs for.  2GB/160GB hard drive is nothing for this day and age of computers and gaming.  The computers and laptops they are selling you can just save up the $99 and the weekly payment and get the same one for probably under $200.  But why would you settle for the mediocre crap they have and save up for the real thing.  My advice, read and investigate the type of computer you want and see the prices and then check out these kind of companies.  I understand that people need this kind of company if they have bad credit, but you are paying way to much for nothing with this one.  If you can stick with their payment plan then you can put the money in the bank just as easily and get what you really want and it will be up to date!  Laura F, Beaver Dam WI USA (((Redacted)))


CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#16 General Comment

Tronix Country is not at fault

AUTHOR: Joey - (United States of America)

Mike,

It doesn't seem like Tronix Country did anything wrong. You ordered a computer after listening and agreeing to the terms and conditions. You knew the price and you also knew how long you had to wait. Just because you are having buyers remorse and no longer wish to fufil your contractual obligations doesn't mean that Tronix Country is a scam. They held up their end of the deal, and you my friend are not upholding your end. Maybe you should have done a little research on other buying options before choosing Tronix Country. It's clear that you needed Tronix Country's financing. If you had the funds available to purchase a computer outright, then you would not have called Tronix Country.

Enjoy your new computer,

Joe

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#17 Consumer Comment

Satisfied With Layaway Plan

AUTHOR: Rhoz Gordon - (USA)

If you have the money to purchase a computer then you would not need Tronix Country's Layaway plan.  I've found that anything financed costs more that a "cash purchase".  When I received my computer it was everything and more than I had expected.  I also did some research and found that rent-to-own companies would have me on contract for 18 months instead of the 12 months through Tronix Country so it goes without saying that I would have paid much more on the rent-to-own plan.  I had to wait the 2 months to get the computer but it was explained to me that this was to insure the company that I was a reliable customer.  So I have my computer and I'm still making payments - only 6 more months to go!  Very Satisified! Thank you Tronix Country.  R. Gordon, San Bernardino, CA USA
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#18 Consumer Comment

My experience with this company was GREAT!

AUTHOR: Rhoz Gordon - (United States of America)

I was worried when I read this report - I had just sent in my form accepting the Revolving Charge agreement - but I'm glad to say I did receive my computer with no problems.  As in anything financed the purchase price is going to be higher than if you had the money to just purchase the product right away.  I'm not sure I'd say the price was 3 times more.  When I originally called the company to order the computer I was offered "FREE" products.  Software, MP3 player, Digital camera, 32" LCD TV & DVD w/remote.  I didn't really look at these additional products as "FREE".  I considered the final purchase price for the computer included payments for these "FREE" products which made the price a great savings package.  If I were to purchase the "FREE" products and the computer I would have spent much more - so I am a very very satisfied customer. R. Gordon, San Bernardino, CA USA
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