• Report: #348367

Complaint Review: Tropical Auto Air, Inc.

  • Submitted: Mon, July 07, 2008
  • Updated: Mon, July 07, 2008

  • Reported By:South Daytona Florida
Tropical Auto Air, Inc.
700 S. Nova Daytona Beach, Florida U.S.A.

Tropical Auto Air, Inc. Gina Humanes exploitation of a vulnerable adult Refused to perform proper service Daytona Beach Florida

*Consumer Comment: What are you talking about?

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On 6/20/08, I Vera Peskan, spoke to the owner-operator, Gina Humanes, pertaining to purging of all hoses of my AC. A rebuilt compressor had been installed, previously, with the admonishment from the mechanic to purge and/or install new hoses, before performing any work on AC.

I signed a work order for $199.15 , with presumption, acquiescence, from Gina, to purge all hoses. She sent her mechanic to begin work. Before he began, I also admonished him to purge all hoses, before attempting to do any further work on the AC. Work completed, I paid with check card # 4828 5359 5109 4025.

I was informed AC was in good working order. I placed my hand on the vent. It was not cold, but I assumed it would take a while to get cold. Within one mile of leaving the garage, the windows had to be opened. It was not working.

I immediately called the garage, was instructed to bring it back. I took a day off from my work as a self-employed cleaner, $30 per hour, and returned. It was worked on again. It appeared to be in good working order, upon leaving the garage and parked until the next day.

Upon turning the AC on, I heard what sounded like metal flying, immediately turned the AC off and went back to the garage. The compressor was destroyed.

The hoses, I have been informed, were never PURGED!
Mechanics refused to afix the cowl, lost screws and left interior in the condition of attached photo.

Gina instructed to bring it back and she would install a new compressor for another $200. I do not accept this proposal, since the hoses have yet to be purged!

I, the plaintiff, Vera Peskan, hereby demand full refund and damages in the amount of two work days 16 hours at $30 per hour, $480, plus $199.15, for a total of $679.15

South Daytona, Florida

This report was posted on Ripoff Report on 07/07/2008 02:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tropical-Auto-Air-Inc/Daytona-Beach-Florida-32114/Tropical-Auto-Air-Inc-Gina-Humanes-exploitation-of-a-vulnerable-adult-Refused-to-perform-348367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

What are you talking about?

AUTHOR: Robert - (U.S.A.)

If the compressor is destroyed, it's because it had no oil in it. Along with the compressor, a new accumulator/reciever drier and an orifice tube/expansion valve should have been replaced. The compressor warranty requires them, and the trash from the old compressor would be in them, to contaminate the new unit.

Purge the hoses? What is that? The system should have been flushed while the compressor, and accumulator was off. Then it should have been vacuumed down for at least 45 minutes and recharged.

The shop owes you nothing. Whoever did the replacement work failed to do the job properly. I'll assume it was you.
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