- Report: #778151
Report - Rebuttal - Arbitrate
Complaint Review: Trout Point Lodge
Trout Point Lodge189 Trout Point Road East Kemptville, Nova Scotia United States of America
Trout Point Lodge Trout Point Lodge, Charles Leary, Vaughn Perret, Danny Abel Hidden charges and policy forbidding badly served guiests from complaining East Kemptville, Nova Scotia
*Author of original report: Trout Point Lodge SLAPP sues critics
*REBUTTAL Owner of company: Report comes from serial defamer
*Author of original report: Trout Point Lodge Trout Point Lodge, Charles Leary, Vaughn Perret, Danny Abel Hidden charges and policy forbidding badly served guests from complaining East Kemptville, Nova Scotia
It also strongly appears the owners are writing thier own Trip Advisor reviews including some set in the dead of winter when the Lodge is in actuality closed.
The Lodge also charges an 18% gratuity, even on the cabins which do not receive daily services such as cleaning. This charge is buried in the fine print and not disclosed. From a review buried in Trip Advisor:
"an 18% service charge is added on to EVERY item on your bill.. yes, everything from your glass of wine before dinner to your accommodation! So, add 33% on to all room rates, dinner costs etc.. it adds up pretty quickly! We nearly died when we saw our bill and it took away from the whole experience."
From Storyworldwide CEO Kirk Cheyfitz who had a very bad experience with bad service:
"Since this post initially went up, I have gotten numerous emails, ranging from apologetic to threatening, from Charles Leary. He alleges bad behavior on my part. He also says the long-running lawsuit filed against Trout Point and him by the Atlantic Canada Opportunities Agency (ACOA) has been settled. In addition, he says the man I talked to who was identified by his staff as Charles Leary was not, in fact, Charles Leary. But he will not produce the document showing the lawsuit was settled and he will not identify the man he claims I spoke to. Finally, he reaffirms his belief in his policy of attempting to own all his guests thoughts, observations and opinions about Trout Point."
Beware of this Nova Scotia travel scam!
This report was posted on Ripoff Report on 09/18/2011 07:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trout-Point-Lodge/East-Kemptville-Nova-Scotia-B0W-1Y0/Trout-Point-Lodge-Trout-Point-Lodge-Charles-Leary-Vaughn-Perret-Danny-Abel-Hidden-charg-778151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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