• Report: #173960

Complaint Review: Tru Genix - Ultra Life - ecurves Clubhouse

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  • Submitted: Mon, January 30, 2006
  • Updated: Mon, January 30, 2006

  • Reported By:Delaware Ohio
Tru Genix - Ultra Life - ecurves Clubhouse
PO BOx 95668 South Jordan, Utah U.S.A.

Tru Genix - Ultra Life - ecurves Clubhouse ripoff, dishonest, rude South Jordan Utah

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I also ordered the free trial. I never received it, but I did receive a charge a few days later for $46.99 from "Tru Genix" and another charge appeared 3 days later from "e-curves" for $29.

I called the company immediately and was greeted by a VERY rude woman. I told her I had never received the trial offer I wanted the other charges removed from my account. She then said that wasn't going to happen, but she would give me a cancellation number for the Tru Genix, but I would have to log onto the e-curves website to cancel that (she gave me a bogus user id and password).

When I told her I thought the company was acting less than ethically, she laughed and said" Oh, well." and hung up on me before she gave me a cancellation number. When I tried to call back 5 seconds later, all operators were busy and I was on hold for 30 minutes before giving up.

Sarah
Delaware, Ohio
U.S.A.

This report was posted on Ripoff Report on 01/30/2006 04:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tru-Genix-Ultra-Life-ecurves-Clubhouse/South-Jordan-Utah-84095/Tru-Genix-Ultra-Life-ecurves-Clubhouse-ripoff-dishonest-rude-South-Jordan-Utah-173960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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