• Report: #187248

Complaint Review: Tru Genix

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  • Submitted: Tue, April 18, 2006
  • Updated: Tue, April 18, 2006

  • Reported By:Covington Virginia
Tru Genix
P.O. Box 95668 South Jordan, Utah U.S.A.

Tru Genix One Big Rip Off!! Hurry and cancel your credit card or check card South Jordan Utah

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I sent for a free sample and gave a check card number for paying the postage. I received the sample,but surprise! within 1-2 weeks I have 2 charges to my checking account for a full size bottle of Hoodia and a membership for E Curves. I tried to get the charges removed by a telephone call to the company. No way would they consider a refund. I went to the web site and read all the fine print. I needed to send the Hoodia back in a US Postal box and have it sent by certified mail. I invested more money in doing that. I received the certified card back with a signature but as of this date I have never got the refund for the Hoodia that I returned. It was still in the brown envelope that it was orginally shipped to me and unopened. I put that in a U.S. Postal envelope as required. Just as all the fine print described. I immediately cancelled my check card. How is a person to handle a company that will continue to use your credit card and continue to send the items without your permission?

Wanda
Covington, Virginia
U.S.A.

This report was posted on Ripoff Report on 04/18/2006 11:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tru-Genix/South-Jordan-Utah-84095/Tru-Genix-One-Big-Rip-Off-Hurry-and-cancel-your-credit-card-or-check-card-South-Jordan-U-187248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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