- Report: #779385
Report - Rebuttal - Arbitrate
Complaint Review: TruGreen Chemlawn
TruGreen ChemlawnInternet United States of America
TruGreen Chemlawn CAUTION: Don't use ChemLawn! Poor Customer Service Internet
*UPDATE Employee: complaint
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When you call and complain, and try to cancel, they are very pushy on the phone to send out a manager to look at your yard. What this is doing is buying them another month of not having to refund you. I feel for it. Waited several weeks for someone to come take a look at my yard, and after someone finally came...grass and weeds still looked horrible after treatment.
Called again for cancellation of treatment. They refuse to give a refund!
I give them a poor rating for customer service. A poorating for understanding of a refund due when chemicals on grass failed. Do not use Chemlawn. I'm not stuck with a credit card payment on treatment that failed.
This report was posted on Ripoff Report on 09/21/2011 09:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/TruGreen-Chemlawn/internet/TruGreen-Chemlawn-CAUTION-Dont-use-ChemLawn-Poor-Customer-Service-Internet-779385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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