- Report: #1056204
Report - Rebuttal - Arbitrate
Complaint Review: TruckMart LLC
TruckMart LLC26 truck tech way Shippensburg, Pennsylvania USA
TruckMart LLC promised me the world on wednesday, truck wouldnt start on monday Shippensburg Pennsylvania
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i contacted truck mart about buying a truck from them, i did the initial credit app, got approved, drove two hours to them, they had about 20 trucks on the lot, they told me all the trucks were $35,000 or less, but i was only eligible to purchase four of them, so i found the one i liked, looked it over, found some problems, and couldnt test drive it because they do not put the trucks through the shop before they go out forsale, so i gave a list of problems for them to fix. i went back a week later, and was able to drive the truck, seemed to drive ok, so we continued on with the buying process. when i called and first went in, roger was my salesman, he talked a good game, after that he would walk right past you like he newer even seen you before, but it was whatever. next i finally got everything straightened out and it was good to go with fresh dot inspection. i picked the truck up, and im driving home, and its pulling hard to the right, no biggy, we'll get it straightened out. go to park the truck, i notice the light is out, so i change the light, and it still dont work, so i had to fuss a little bit and then they finally agreed to pay for the harness from the local freightliner dealer. i noticed in the mean time the truck's cab airbag is leaking air out of it, no big deal again its a used truck ill fix it myself, so i pop the hood, and to my suprise i find an oil leak which was not there when i checked the truck out, either it was covered up or it just happened, then i hear an air leak under the truck, now im like WTF this was on the list to be fixed. no biggy well get it straightened out. i get my first dispatch and go to start the truck monday morning, and it wont start, the gauges are dancing around like crazy, the display is reading 3 active faults. I called truckmart they agreed to send someone down to look at it/tow it back to them, so when the guy gets here he tells me he can barely hear cause hes 73 years old. he tried to start the truck up, it started, but it was making noises, i asked him if he heard them he said he couldnt hear anything, so i asked him to tow it back, he said you drive it, but he came in a tow truck. so i called and was put on the phone with brett, he was acting like a jerk because the three quarters deaf guy he send out didnt hear anything and didnt wanna tow it back to them, so i told him this truck was the best thing under the sun last week but now its junk, and he said its your truck, your problem, so spend your money to fix it and hung up on me. after finally arguing with them over the issue they agreed to take it back to their shop, and to add insult to injury their employee says to me if your thinking of putting a trailer on this truck you might wanna put some 5th wheel grease on the truck, i said i will but didnt you guy check it out... my other concern is, they said it has a new dot inspection on it, well it must of been a lousy job at best, cause i could hear the air leak but some how it still passed inspection that way... do yourself a favor and just steer clear of them and the big truck and limo in the sky along the mile marker 24 on interstate 81 in PA
This report was posted on Ripoff Report on 06/04/2013 06:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/TruckMart-LLC/Shippensburg-Pennsylvania/TruckMart-LLC-promised-me-the-world-on-wednesday-truck-wouldnt-start-on-monday-Shippens-1056204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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