- Report: #359370
Report - Rebuttal - Arbitrate
Complaint Review: Trucks And Moore
Trucks And MooreBobby Jones Expressway Augusta, Georgia U.S.A.
Trucks And Moore - Accessories Fell Off My Car - Two Times - Two DIFFERENT Parts! part falling off of car twice - two different parts! Augusta Georgia
*Consumer Comment: Been there
*REBUTTAL Owner of company: owner
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My husband was really pissed off and so was I - we called Trucks and Moore and they were nice and said they would fix it - no problem. We took the car in to them and they fixed it right away. Problem solved - or so we thought. About 2 months later my husband ordered some back window louvers for my car and did this through Trucks and Moore. He thought "Well mistakes happen maybe the muffler was just a freak occurence" He had the louvers put on at Trucks and Moore that week.
Well for a few months the louvers did just fine. Then one Saturday we were coming home from the store and the LOUVERS FLEW OFF THE BACK OF MY CAR AND SCRATCHED THE ENTIRE BACK END OF MY CAR!! My husband was once again pissed and called Trucks and Moore. They have offered to fix the car and to replace the louvers but come on. The entire kit that holds the louvers to the windshield came off.
We were not speeding or doing anything out of the ordinary to make them come off. So far my husband is negotiating getting the car repaired with Trucks and Moore but I am very angry and wanted to leave this here for whoever thought of taking their car or truck there - BEWARE! I mean come on - have a brand new car and have 2 DIFFERENT ACCESSORIES FALL OFF THE CAR 2 DIFFERENT TIMES???
This report was posted on Ripoff Report on 08/05/2008 09:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trucks-And-Moore/Augusta-Georgia-30909/Trucks-And-Moore-Accessories-Fell-Off-My-Car-Two-Times-Two-DIFFERENT-Parts-part-fal-359370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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