Trucks And Moore Bobby Jones Expressway
Augusta, Georgia U.S.A.
Trucks And Moore - Accessories Fell Off My Car - Two Times - Two DIFFERENT Parts! part falling off of car twice - two different parts! Augusta Georgia
*Consumer Comment: Been there
*REBUTTAL Owner of company: owner
I bought my 2007 Mustang from Fairway Ford in late 2007. When I bought the car they had had a dual exhaust muffler system put on the car by Trucks and Moore. I had had the car for 3 days and then all the sudden my mom and I were sitting in the back seat on a trip to Savannah and the muffler started making a loud noise - it was bouncing up and down against the frame of my car! The muffler then proceeded to FALL OFF OF MY CAR on the interstate!
My husband was really pissed off and so was I - we called Trucks and Moore and they were nice and said they would fix it - no problem. We took the car in to them and they fixed it right away. Problem solved - or so we thought. About 2 months later my husband ordered some back window louvers for my car and did this through Trucks and Moore. He thought "Well mistakes happen maybe the muffler was just a freak occurence" He had the louvers put on at Trucks and Moore that week.
Well for a few months the louvers did just fine. Then one Saturday we were coming home from the store and the LOUVERS FLEW OFF THE BACK OF MY CAR AND SCRATCHED THE ENTIRE BACK END OF MY CAR!! My husband was once again pissed and called Trucks and Moore. They have offered to fix the car and to replace the louvers but come on. The entire kit that holds the louvers to the windshield came off.
We were not speeding or doing anything out of the ordinary to make them come off. So far my husband is negotiating getting the car repaired with Trucks and Moore but I am very angry and wanted to leave this here for whoever thought of taking their car or truck there - BEWARE! I mean come on - have a brand new car and have 2 DIFFERENT ACCESSORIES FALL OFF THE CAR 2 DIFFERENT TIMES???
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