- Report: #920867
Report - Rebuttal - Arbitrate
Complaint Review: True Build Credit
True Build CreditInternet United States of America
True Build Credit Corp Build Business Credit lines of credit trade lines corporate credit, Internet
When I signed up I wrote several of the agents at the True Build Program to ensure that their guarantee was what I thought it was. Among the people that wrote back was the Sales Director. This person specifically stated that they guarantee that I would get $50,000 in business credit no matter what my history was. I reconfirmed and even discussed how much of the work (the Dunn and Bradstreet profile, DUNS#, EIN# and 2 year corporate history with my state) was already completed by me. I was still skeptical, but when this Sales Director mentioned another credit building company that I had been misled by and how they were 'scam artists' I was sure that he was legit.
Well, after 12 months I have seen nothing beneficial in my business credit and have no lines of credit. I have followed ALL of the direction provided (very little given by the unskilled technicians who are obviously hourly workers) and applied to everything recommended. I purchase numerous items using the net30 accounts THAT I HAD TO SET UP MYSELF and waited for the reporting to my credit as instructed. I have been moved from technician to technician over 6 times and if I make a complaint about the lack of service they simply reassigned me to another technician that knew less than the last one. On thier site they state they have never been turned down for business credit from certain vendors (IKEA business accounts), well, I was turned down. When I asked for the reason they had nothing to offer but giberish about building the other side of my credit profile - that is what the trade lines were supposed to do!! They then tell me to go back to the net30 vendor and buy more overpriced crap that I don't need, so, I do it and still...nothing changes and my applications are still rejected.
The techs have no answers for why their process is not working after a year and always play defensive when you question thier program. I asked for a refund and was told that 'I do not qualify for a refund' - WHAT? I specifically got the work form the Sales Director that I would get a refund if I didn't get $50K in business credit in 6 months, otherwise, I would not have bought the service.
They state that since they 'worked' on my file for a year I do not qualify for the refund - so, they feel that lifting a finger at some point in the process negates the whole guarantee!! What a scam!
I have done all of the work including applying as directed by their site, purchasing from vendors, ensuring that my corporation is set up correctly, etc, and have NO IDEA what it is that they claim they have "worked" on for the last 12 months - they don't do anything.
Do not sign up with TrueBuild and the CorpBuild.net network. They lie directly to you without any remorse and do not provide the services that they claim. They will bash other services (Thomas Kish) and then turn around and take your money while providing no services.
This report was posted on Ripoff Report on 08/01/2012 10:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/True-Build-Credit/internet/True-Build-Credit-Corp-Build-Business-Credit-lines-of-credit-trade-lines-corporate-credit-920867. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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