- Report: #968732
Report - Rebuttal - Arbitrate
Complaint Review: Trulia, Inc.
Trulia, Inc.Internet United States of America
Trulia, Inc. www.trulia.com charged credit card unauthorized, sneaky, small print on receipt, informed me of charge, unapproved charges Internet
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The salesperson made it clear that if I didn't like the results I would simply not have to renew.
Apparently, I was sent a receipt (which I later found in my spam file) that STATED (not asked) that I would be charged for an automatic renewel if I did call to terminate. Of course, I explained to Trulia that had I known anything about this that it would have gone into my calendars so that I would not miss the date. I knew NOTHING of this. The service was not worth a penny, either.
I expressed to the Manager in billing (the 4th person I spoke with) that a "notification of being charged a renewel is not an agreement -- it is simply a one-sided wish and by charging me without my permission or even knowledge they had committed a crime. [continued below]....
I would love to join a class action if one gets started and am glad for a venue to warn Realtors around the country. Can I report a crime? I will now call my credit card company.
This report was posted on Ripoff Report on 11/13/2012 04:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trulia-Inc/internet/Trulia-Inc-wwwtruliacom-charged-credit-card-unauthorized-sneaky-small-print-on-recei-968732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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