- Report: #85787
Report - Rebuttal - Arbitrate
Complaint Review: Trust Benefits
Trust BenefitsNo Known Address Canada, Ontario U.S.A.
Trust Benefits ripoff! I was called about getting a Credit Card already approved for 2000.00. I have not received it some months later. Last Known Location Is Canada. They Have Moved. Canada *UPDATE... Trust Benefits working hard to correct problems in customer service, offering refunds, company executives want all customers to be 100% satisfied *EDitor's UPDATE!
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Usually takes about 3 to 5 business days and that he had never seen it take any longer than that. I waited the 7 business days and was unpolitely informed that it would take 7 to 14 business days and that it would be stupid to beleive otherwise. Well I waited the 14 business days and was told then that I had enrolled in a service to rebuild my bad credit. I don't have bad credit after all I have a credit card and am buying a car.
I make about 1000 a week so do I really need a service to rebuild my credit? No, so I have waited now for an excess of some 40 days and have not received the card. Now I've been told that The package is in transit and should receive a call and the package within days. Oh by the way it probably won't be the 2000.00 limit that I was promised. So here it is the end of March and They have had my money since the end of January and I have received nothing. The number has been changed and I got the updated number by calling to collecting entity for the funds and was given their new number. 866-367-4919
EDitor's UPDATE info:
Rip-off Report has been contacted by the owners of the company, they said those who have asked for refunds should see them no later than Monday morning or sooner. Credit to your account can takes 4 to 5 days to actually hit your account ,
They again apologized for the delay. We'll see. Rip-off Report is hoping they will live up to what they have promised, we think they will. SO you know, Rip-off Report has confirmed 73 refunds so far, and we know there should be many more. Rip-off Report is investigating more on this situation, and we will be posting an UPDATE to the main Report at this web address https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
This report was posted on Ripoff Report on 03/29/2004 11:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trust-Benefits/Canada-Ontario-onknown/Trust-Benefits-ripoff-I-was-called-about-getting-a-Credit-Card-already-approved-for-2000-85787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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