• Report: #84945

Complaint Review: Trust Benefits

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  • Submitted: Mon, March 22, 2004
  • Updated: Mon, March 22, 2004

  • Reported By:Midland Alabama
Trust Benefits
100A Walnut D15 #742 Champlain, New York U.S.A.

Trust Benefits ripoff openly lied made guaruntees empty promises Champlain New York *UPDATE .. Trust Benefits contacts Rip-off Report. REFUNDS will be given to unsatisfied customers *EDitor's UPDATE 2-20-04!

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I was contacted by phone by Trust Benefits, offering me a credit card to restablish credit, or help with financial matters. Being a single Mother with three children and struggling, I thought this was great. I ask all the neccasary questions, or so I thought! For 299 dollars debited from my account I would receive the package with the card. It has been Three months since I have received the package, and still get the run-around from them on the phone.

No credit card, and out of 299 dollars. I am disgusted feel like my hands are tied. My family has suffered because of this. I feel like an idiot, 299 dollars may not seem like much to some, but, to my family it was alot. A mother trying to do something she thought would be good for her family. They do not need to get away with this!!

Brenda
Midland, Alabama
U.S.A.

EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.

Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605

Please be patient, we can only tell you what they are telling us.

ED Magedson
EDitor@RipoffReport.com
badbusinessbureau.com

CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.

This report was posted on Ripoff Report on 03/22/2004 09:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trust-Benefits/Champlain-New-York-12919/Trust-Benefits-ripoff-openly-lied-made-guaruntees-empty-promises-Champlain-New-York-UPDA-84945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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