• Report: #83250

Complaint Review: Trust Benefits

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  • Submitted: Tue, March 09, 2004
  • Updated: Tue, March 09, 2004

  • Reported By:Okmulgee Oklahoma
Trust Benefits
177 Main Street Suite 252 Fort Lee, New Jersey U.S.A.

Trust Benefits promised me a credit card with a $2000 credit line. I gave them information to debit my checking account for $299. I never received a credit card Fort Lee New Jersey *UPDATE .. Trust Benefits contacts Rip-off Report. REFUNDS will be given to unsatisfied customers *EDitor's UPDATE 2-20-04!

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EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.

Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605

Please be patient, we can only tell you what they are telling us.

ED Magedson
EDitor@RipoffReport.com
badbusinessbureau.com

CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.

I was contacted in December by a lady stating she was from a company called Trust Benefits. She told me that I could get a credit card with a $2000 credit line for $299. She also told me that I would have the card in 14 days. I asked her if this was legitimate and she responded "absolutely", her name was Jenna Andrews. I gave her information to draft the money from my checking account. She put a man on the phone to confirm my information. I asked him the same question, "Is this legitimate", he said, "Yes it is maam", I also asked him if I would get the credit card within 14 days, he said, "yes". His name was Ron Haley. The money was drafted from my account, December 15, 2003; I received an impressive looking folder filled with garbage and labeled as a credit repair kit, but no credit card. I contacted the company numerous times to try and get a refund but the phone just rings. I have called nearly everyday. Now, the numbers I have say that the phone is disconnected. It is far past the 14 day refund timeline stated in the packet. Can I still get my money back or do I just accept the loss and chalk it up as an expensive lesson learned ?

Sharon
Okmulgee, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 03/09/2004 06:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Trust-Benefits/Fort-Lee-New-Jersey-07024/Trust-Benefits-promised-me-a-credit-card-with-a-2000-credit-line-I-gave-them-information-83250. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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