- Report: #940071
Report - Rebuttal - Arbitrate
Complaint Review: Tucker Albin & Associates, Inc.
Tucker Albin & Associates, Inc.1702 N. Collins Blvd., Ste 204 Richardson, Texas United States of America
Tucker Albin & Associates, Inc. The Most Unprofessional Company We've Dealt With Richardson, Texas
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He then called and said the customer was backpedaling on paying them and wanted us to send our client a form letter on our letter head stating that they were to deal with Tucker Albin directly. I told him I was confused because he told us that the debt had already been collected and now he's telling me that it had not. I told him I didn't like his tactics and to please not contact us that we would contact them if needed. He would not let me end the phone call and I told him that I was going to hang up. He stated that the next phone call I got would be from their legal department.
And sure enough, some other guy from Tucker Albin's "legal department" called and said that we were standing in the way of them collecting our debt for us. While all of this was going on we received a call from our clients attorney telling us that Tucker Albin had been using foul language with our client even going to far as to call the secretary a "hag". At one point they called us continuously to the point that we had to stop answering calls for the afternoon.
I have since filed complaints with the Dallas Better Business Bureau, The Texas State Attorney's Office, and the Federal Trade Commission. I would suggest anyone that has similar dealings with this company to do the same. It does not cost you one red cent to do this. As I said in the 24 years that we have been in business we have never had dealings like this and I have never ever filed formal complaints, until now.
As of today, Tucker Albin responded to my complaint to the BBB stating "We have ceased collection activity on their debtor and closed the file. In addition, we have deactivated this client in our system and they will not be contacted any further." Within 1 HOUR of receiving this from the BBB my husband received an email from Tucker Ablin soliciting us again! They are by far the most unprofessional business we have ever had dealings with.
This report was posted on Ripoff Report on 09/12/2012 10:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tucker-Albin-Associates-Inc/Richardson-Texas-75080/Tucker-Albin-Associates-Inc-The-Most-Unprofessional-Company-Weve-Dealt-With-Richards-940071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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