- Report: #836009
Complaint Review: Turbo Tax
| Turbo Tax turbotax.com
Spokane, Washington United States of America |
|
Turbo Tax misleading, fraudulent, deceptive, unethical Spokane Washington
*General Comment: Thanks Robert!
*Consumer Comment: never had a problem with turbo tax
*Consumer Comment: Are you kidding?
*Author of original report: Hmmmm
*General Comment: Ignorance is no excuse
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Not using turbo tax again since they told me I have to call the card. I know the information is correct as my paypal linked to the card no problem with the same information.
No thank you turbo tax I will go back to Tax Act next year as they actually work.Yes there are delays but I know people who filed
AFTER and BEFORE me that used other companies and have their taxes back.
These Delays are TURBO TAX'S responsibilities!!! DO NOT USE TURBO TAX!!!!
After being on hold with the card for 23 minutes I was told there was no deposit yet. IRS says there was when I called them and I verified with Turbo Tax AND IRS that the routing information was correct. EVERYONE I know that has used turbo tax this year is going through the same issue yet Everyone I know that hasn't used Turbo Tax does NOT HAVE this issue. DO NOT USE TURBO TAX They have not issued me my 630 dollar refund and I have seen they have had issues with a lot of people. I will not use turbo tax again!!!!
This report was posted on Ripoff Report on 02/08/2012 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Turbo-Tax/Spokane-Washington-/Turbo-Tax-misleading-fraudulent-deceptive-unethical-Spokane-Washington-836009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsIts obvious this person is simply Over- generalizing and impatient due to ignorance of how the process works. I cannot stress enough that the "PROGRAM" is NOT responsible for what a person types in. It is a GUIDE. It is an AID for those who are in a sea of misinformation for what tax breaks or tax rules apply to the filing type. I do agree that NO program is loaded with a gun and forcing a person to "CHOOSE" the net card. Sorry if it sounds offensive or is taken as such, but I find it incredibly harmful to make an accusation that is false and misleading for a "program" that has been given praise by accountants and tax auditors.
#2 Consumer Comment
never had a problem with turbo tax
AUTHOR: anonymous1 - (USA)
SUBMITTED: Friday, February 10, 2012
- Did you have a Tax Filing Party?
Hmmm I'm also the only one to use turbo tax.
- That's also funny because you said that EVERYONE(your words in fact your words twice) that used TurboTax had the same issues. So I guess the "Everyone" was in fact only one person? Doesn't really add to your credibility.
Since Turbo Tax recommended the card and I didn't want my card information on the net I went that way.
- You didn't want your card information on the net. Yet you had no problem putting your SSN, Address, Employment Information, Income, Dependents(?) on the Internet? The fact is that they give you choices for your method of deposit, they do not force you to use their card. YOU choose their card for what appears to be very stupid reasons.
Now, I will also say that I do not know what the normal time for it to get posted to the card is. So it may just be a matter of waiting. There was also several notices that Direct Deposits of tax returns submitted before the end of January may be delayed due to the IRS testing out some additional anti-fraud software. Yours may have been included in this where in reality the IRS did not direct deposit the refund when you expected it on 2/1. Most of the delays seems to be approximately a week late. I don't know if this is your case either, but perhaps something to look into.
#4 Author of original report
Hmmmm
AUTHOR: K. - (United States of America)
SUBMITTED: Friday, February 10, 2012
#5 General Comment
Ignorance is no excuse
AUTHOR: Righteous1 - (USA)
SUBMITTED: Thursday, February 09, 2012
Ignorance for how to file and how to correctly get a refund can be your downfall, but stop blasting a reputable program that assists you thru the filing process. YOU are ultimately responsible and GIVEN Choices for how you want your refund issued! The IRS even has a time table for when you file verses when you can expect the refund (barring any audits or mis-information).
I am NEITHER an investor or employee of Turbo Tax but I can say as a consumer of this product I READ every fine print before I commit. Maybe in the future you'll be more mindful and prepared BEFORE making an invalid accusation.

