• Report: #814815

Complaint Review: Turbo-Tax

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  • Submitted: Wed, December 28, 2011
  • Updated: Wed, December 28, 2011

  • Reported By: fonz56 — Brandon Florida USA
Turbo-Tax
Internet United States of America

Turbo-Tax King of Ripoff artist Internet

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HAVE USED TURBO-TAX FOR SEVERAL YEARS.  I DIDN'T HAVE A COMPLICATED RETURN UP TO 2010.  NEEDLESS TO SAY IN 2010 I HAD INVESTMENTS(CD'S) MATURING.  USING TURBO-TAX SOFTWARE, I FOLLOWED ALL THE NECESSARY INSTRUCTIONS.  HOWEVER, TURBO-TAX PROGRAM WAS NOT PROGRAMMED APPARENTLY TO PICK UP THE MATURED CD'S AS A DEFERRED INVESTMENT.  SEVERAL MONTHS LATER I WAS SHOCKED TO RECEIVE A BILL FROM THE IRS FOR AN ADDITIONAL $8000 TAX.

TRYING TO GET TURBO-TAX TO RESPONDED WAS NOTHING BUT A JOKE.  SPENT HOURS TRYING TO FIND A GOOD PHONE NUMBER THEIR "GUARANTEE ACCURACY" STATEMENT WAS NOTHING BUT A FRAUD.

DEADLINE FOR RESPONDING TO THE IRS WAS GETTING CLOSER AND CLOSER, SO I CONTACTED THE IRS AND WAS TOLD WHAT WAS NEED TO CORRECT THE PROBLEM.  I SUBMITTED TO THE IRS THESE ITEMS, AS REQUESTED, ALONG WITH AN ADDITIONAL $500,,,,,,,,,,,PROBLEM SOLVED!

NEVER, NEVER AGAIN WILL I USE TURBO-TAX OR ITS BUNCH OF INCOMPETENT SERVICE(?) PERSONAL.

INCIDENTALLY, THE WEBSITE REFERS YOU TO A DO NOTHING PAGE WITH A LOT OF USELESS MATERIAL, NO HELP AFTER YOU FILE YOUR TAXES.

This report was posted on Ripoff Report on 12/28/2011 10:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Turbo-Tax/internet/Turbo-Tax-King-of-Ripoff-artist-Internet-814815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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