- Report: #877678
Report - Rebuttal - Arbitrate
Complaint Review: TurboTax
TurboTaxInternet United States of America
TurboTax Intuit -- Deceptive Advertising, Deplorable Customer Service, Bait and Switch Internet
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"FREE" becomes multiple charges for quite possibly millions of citizens who unfortunately are baited into their scam.
They don't offer a phone number for customer service. After they tell you it's free, they have NO PROBLEM collecting mulitiple payments from you -- but have a HUGE PROBLEM confirming you- the customer - have been served and taken care of.
I received indication from their jungle-of-a-website that my federal tax and state taxes had been filed. Later, come to find out, the state taxes were NOT filed. So, instead of filing for free -- like they advertise, I got charged twice and also have to pay the state's late fee's due to their POOR customer service, er, should I say, negligence.
This Intuit corporation are a bunch of white collar criminals who obviously feel they are too big to fail.
I look forward to seeing their demise - jail time, preferably.
NEVER EVER USE TURBO TAX. If you've been bamboozled by them - tell your friends and lawyers.
This report was posted on Ripoff Report on 05/03/2012 08:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/TurboTax/internet/TurboTax-Intuit-Deceptive-Advertising-Deplorable-Customer-Service-Bait-and-Switch-In-877678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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