• Report: #937954

Complaint Review: Turtle Shack

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  • Submitted: Fri, September 07, 2012
  • Updated: Fri, September 07, 2012

  • Reported By: CatRoller — Pollock Pines California United States of America
Turtle Shack
6821 Industrial Ave. Internet United States of America

Turtle Shack Turtleshack.com DISHONEST and UNETHICAL, Internet

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Info placed in the on-line system by Turtle Shack -
          07/27/2012Order PlacedPlease send for delivery to arrive on Monday, July 30, 2012. Thank you!
          07/30/2012Orders Working On 
          07/30/2012Order Being Held 
          07/30/2012Order Being HeldCancellation Requested 7/30/2012

My credit card was charged within moments after I placed the order on line on 7/27/12.  They accepted my order despite the fact that they do not ship to Oregon!

Today is 9/7/12 and I have not received my refund which I have been promised numerous times most recently last week I was told that a check was in the mail on 8/27/12.  Today I was told that check #201434 was mailed on 9/3/12 (which was a holiday!)  Today I was told they are withholding 20% because I cancelled when they couldn't ship.

I will never do business with this company and encourage others to avoid them also.

This report was posted on Ripoff Report on 09/07/2012 09:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Turtle-Shack/internet/Turtle-Shack-Turtleshackcom-DISHONEST-and-UNETHICAL-Internet-937954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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