- Report: #937954
Report - Rebuttal - Arbitrate
Complaint Review: Turtle Shack
Turtle Shack6821 Industrial Ave. Internet United States of America
Turtle Shack Turtleshack.com DISHONEST and UNETHICAL, Internet
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07/27/2012Order PlacedPlease send for delivery to arrive on Monday, July 30, 2012. Thank you!
07/30/2012Orders Working On
07/30/2012Order Being Held
07/30/2012Order Being HeldCancellation Requested 7/30/2012
My credit card was charged within moments after I placed the order on line on 7/27/12. They accepted my order despite the fact that they do not ship to Oregon!
Today is 9/7/12 and I have not received my refund which I have been promised numerous times most recently last week I was told that a check was in the mail on 8/27/12. Today I was told that check #201434 was mailed on 9/3/12 (which was a holiday!) Today I was told they are withholding 20% because I cancelled when they couldn't ship.
I will never do business with this company and encourage others to avoid them also.
This report was posted on Ripoff Report on 09/07/2012 09:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Turtle-Shack/internet/Turtle-Shack-Turtleshackcom-DISHONEST-and-UNETHICAL-Internet-937954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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